Nobody's Child Reviews

Name: Nobody's Child
Rating: 2.12

2.1 Rating 93 Reviews

24 %

of reviewers recommend Nobody's Child

Company Reviews

Questions

Metrics

2.1

Based on 93 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how Nobody's Child made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Nobody's Child 5 star review on 25th October 2022

S.Dangol

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still awaiting refund. Very poor customer service, parcel returned over a month ago and still no refund. Telephone number listed doesn’t work. Customer service questions not answered. Shame on Marks and Spencer for investing in this company which are not giving refunds!”

Helpful Report

Posted 2 years ago

“I’m waiting for a refund. I received an email on 21st July informing me my refund would be with me in 5-7days and I’m still waiting. This is the 2nd refund I’ve had to chase. I’m still waiting to hear from customer service after sending 2 emails with no response.”

Helpful Report

Posted 2 years ago

“Still waiting for a refund on a dress I ordered in June . Lots of correspondence between me and the company , Dress was paid for , order confirmation sent confirming it ‘ was on its way’. Followed by an email saying it was out of stock . Refund promised within 10 days. That was a month ago. Received email asking ‘ how did we do ? I resisted telling them until the issue was sorted . Another email received apologising for their delay. They requested my order code which I promptly supplied Today I received another email asking that I supply proof of postage of my returned item …… on the dress I haven’t even received . Awaiting the next chapter ……”

Helpful Report

Posted 2 years ago

“Dreadful customer service. Did not receive the order I paid for, sent to wrong postcode. Totally impossible to contact this company, phone disconnected and they do not respond to emails. Disgraceful service in this day and age, strongly advise anyone to avoid this company.”

Helpful Report

Posted 2 years ago

“The sizing is awful. I’m always an 8-10z ordered a size 10 and it is ridiculously small. I gave it a little tug to fit across my bust and the button flew off. Such a shame as the fabric feel lovely and it’s really pretty. Would order again but no idea what suede, probably a 14??”

Helpful Report

Posted 2 years ago

“Awful experience with customer service, better said: none at all because they don't even answer. I've purchased a few dresses some days ago and I've been given 2 different tracking numbers and none of them provides info on location. They're not even updated... I've tried contacting customer support (they only have a form inside their website) and no answer from them!!!”

Helpful Report

Posted 2 years ago

“I bought a nobody’s child dress and I loved it, until I washed it at30 degrees and line dried it and sadly it shrunk. I’m so disappointed as the style and colours are beautiful.”

Helpful Report

Posted 2 years ago

“Placed order 2 weeks ago but nothing arrived, sent several emails & eventually got a reply to say they cancelled my order, despite the item still showing as in-stock in my size on their website. Awful customer service, would not buy from them again!”

Helpful Report

Posted 3 years ago

“Really really slow to return your money if you return a dress”

Helpful Report

Posted 3 years ago

“I sent 2 dresses back on the 6th may, it’s now the 24th of may and still no communication or refund. The refund process needs fixing. I wouldn’t have ordered if I had researched this first. If your desperate for a Nobodies child dress, order it from M&S as you won’t have to go through this awful refund process. Looks like I’ve still got a while to wait after reading the other reviews. Please sort this out Nobodies child. You can’t hold on to people money when they have sent your goods back!!!”

Helpful Report

Posted 3 years ago

“Disgusted with Nobody’s Child sizing. Why is there no quality control? Bought a dress a few months ago - size 14 & it fitted beautifully. Have gone back to order matching dresses for my daughter & I for her birthday. I had to get a 16 because there was no 14. It’s a different style to the last dress I got, but I can’t even zip it up. How can that happen? It shouldn’t be allowed to happen. Can’t believe that this company are also sell through M&S”

Helpful Report

Posted 3 years ago

“I received a email 2 days ago from Vanessa saying to email the fault on the joggers. Did so 2 days ago and no response. Just going to return them and if they don't refund will recall the payment aft 14 days. Everyone you can contact your bank if you have returned the item and they have confirmed received after 14 days your bank will just pull the money back. Keep all documents and emails very simple 😊😊”

Helpful Report

Posted 3 years ago

“Spent nearly £200 with the company, like many others still not received a refund even though they have said I will receive one, so they have admitted receipt of goods back, so will be taking it further, potentially small claims court. Wouldn’t recommend ordering from this site. Only given one star as can’t give zero!”

Helpful Report

Posted 3 years ago

“Lovely dresses but this is the second time had to chase up returns , After month of sending items back. Sadly won’t be ordering again due to this”

Helpful Report

Posted 3 years ago

“Love the style but sadly won’t be ordering from them again. Their returns are non existent. I’ve sent several items back and had absolutely no refund after well over a month. They’ve not acknowledged receipt of the return or anything they now owe me around £200. Disgusting service. They say they’re a small team but they’re in M&S and Next etc so they should spend some of our money on staffing properly.”

Helpful Report

Posted 3 years ago

“I ordered a dress using their size guide and measurements. When the dress finally came, it was way too small. When I sent an email to Nobody's Child, I got a general "I'll pass this along" email. Definitely would not recommend.”

Helpful Report

Posted 3 years ago

“Awful customer service. No refund after 3 weeks following being told the refund has been recieved. Told banking error over a week ago and still no refund. Criminal and shoddy!”

Helpful Report

Posted 3 years ago

“Bought a beautiful dress, which arrived in good condition. After wearing it once I washed it as directed on the label. It shrank just enough to become too small to wear. When I complained to customer services I received a response asking for photos. After sending the photos, and a further two follow up emails I received no response. I’m very disappointed in the customer service, and as a warning to others, perhaps hand wash only as the fabric is liable to shrink.”

Helpful Report

Posted 4 years ago

“Poor quality clothing. Cheap. Fit is small. No substance to finished article. Looks lovely in the picture. Ordered a few items all were poorly finished and cheap material”

Helpful Report

Posted 4 years ago

“due to a processing error on the website my first order used the 15% welcome coupon. i made another order and requested the discount to be refunded to me. i was informed this is not possible. as someone who works in customer service for an online retailer and i find this incredibly hard to believe that there is not a system in place to issue partial refunds. i would avoid as the website is buggy and they are not willing to accommodate you to fix issues.”

Helpful Report

Posted 4 years ago

Nobody's Child is rated 2.1 based on 93 reviews