Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,558 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,558 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ein sehr freundliches Team. Ich bin immer informiert worden, wie weit meine Bestellung ist. Sehr schnelles senden der Ware.”

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Posted 1 month ago

“Everything was good! The order came in whitout any damage and the shipping was on time. I am very satisfied.”

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Posted 1 month ago

“Very fast shipping and nothing was damaged but instead very well packed. It also came with very cute stickers.”

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Posted 1 month ago

“Everything came perfect. The album came really well protected and the shipping was extremely fast. Really happy with nolae and the album as well 🫶🏻✨”

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Posted 1 month ago

“Thanks for the order everything came on time and very carefully packed , was pleasantly surprised :) thanks again.”

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Posted 1 month ago

“Always a pleasure to order from! I have gotten multiple orders with my name & a heart on the card and even though I miss the plane ticket type of card the orders used to come with I still like that it's a bit personalised! 10/10 will order again”

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Posted 1 month ago

“One product was marked as in stock, while needed to be reordered. No clear communication at first, after asking, they sent all the available products in one package and when the final product arrived it got sent seperately. Wish to have a more clear communication to beginn with, since the original delivery time was set to max 10 days and the said product took in the end about 1.5 months.”

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Posted 1 month ago

“Jó képek, megfelelő minőség, gyors postázás”

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Posted 1 month ago

“Did mt receved the pack”

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Posted 1 month ago

Hi~ Thank you for your honest review. According to the tracking status, the package is still on the way. Please follow the tracking number we sent you via email. :) If you still have any issues, please contact our customer service at info@nolae.de. Best regards, Nolae

Posted 1 month ago

“Ho ricevuto il pacco dopo più di 6 mesi di attesa. Per questo ho dato una valutazione bassa. Da poco mi e’ stato annullato un altro ordine che attendevo da mesi, difficile ora da trovare senza preorder.”

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Posted 1 month ago

“it'd be easier to buy more if there won't be a lor of things out of stock💗”

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Posted 1 month ago

“Love! We only once ordered a stray kids felix album but only got 1. But we understand it gets busy 🤍 we loveee your site!!”

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Posted 1 month ago

“Mehrfach bestellt - immer perfekt - danke😊”

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Posted 1 month ago

“I really Like how fast the New Albums are available for Preorder. The E-Mail Reminders are really nice because I know that my Order will Not be forgotten. The only bad Thing is that I heard that the Prices were higher than other Sellers. But until now I only had good Experiences.”

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Posted 1 month ago

“Bonjour, Service client très arrangeant et réactif. La commande avait du retard, vous avez proposé gratuitement d'effectuer deux envois séparés et vous avez même ajouter un petit cadeau pour vous excuser du retard. Merci à vous et merci pour les produits proposés. Ma fille est ravie! Bonne continuation à vous et à bientôt pour une prochaine commande. Cordialement Mme Richard Émilie”

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Posted 1 month ago

“There is a lot of choice on the shop, the albums are well protected, the only negative point I find is that the albums are a little too expensive and the delivery times are long (between the release in Korea and the delivery to us)”

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Posted 1 month ago

“Albums come really fast and I'm delighted with the selection of items on Nolae.I do wish they had a larger stock on popular albums and more safety on packages as they can sometimes come a bit damaged.”

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Posted 1 month ago

“I love this app !!”

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Posted 1 month ago

“Albums that I buy from Nolae are getting delivered in very good condition, although (I think it's the delivery) my first time ordering the box was a little big trashed, but albums came fine.”

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Posted 1 month ago

“Perfect!! It's a Christmas gift for my Daughter!! All the extra in it thank you very much!! Greetings from The Netherlands”

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Posted 1 month ago

Nolae is rated 4.7 based on 1,558 reviews