Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,559 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and product quality!”

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Posted 6 months ago

“Perfect ❤️”

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Posted 6 months ago

“Ottimo negozio online per acquistare prodotti Kpop. È la seconda volta che acquisto qualcosa e come la prima volta è arrivato tutto in perfette condizioni e anche velocemente”

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Posted 6 months ago

“My first time purchase here and not my last time. Delivery was super quick. Prices are alright too and it's Europe based,.so only positive things for me! I can only recommend.”

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Posted 6 months ago

“It was good, a bit late but I’m satisfied with the orders”

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Posted 6 months ago

“I really like Nolae, the website is full of kpop merch and albums. The delivery is fast and the products are very well protected. However the price are a little higher than some websites I use.”

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Posted 6 months ago

“Nolae best shop for kpop products. Purchased a product for the first time in pre-order, they kept me updated during the wait to reassure me that it was coming! Top shipping and perfect products! I will continue to buy from you!”

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Posted 6 months ago

“So easy and always good! Have ordered multiple times now and will continue to do so!”

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Posted 6 months ago

“A safe, nice and satisfying site. I am very happy with the shipping and the product. I will definitely buy again in the future :)”

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Posted 6 months ago

“Nolae is in my opinion the best kpop store for people in Europe simply because they are the most organized and not a completely overpriced store like many others.”

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Posted 6 months ago

“Super Nolae!”

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Posted 6 months ago

“NOLAE is one of my favorite shops. Shipping is flawless, and the ordered goods are always well packaged. As always, I'm very satisfied. Keep up the good work!!!”

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Posted 6 months ago

“No puedo escribir una buena reseña porque jamás me llegó, pone que supuestamente lo he recibido cuando no tengo el Lighstick, lo compré expresamente para el concierto del 22 de julio en Madrid, pero resulta que el paquete se perdió. He escrito a DHL y a Nolae y nadie me responde porque nadie se quiere hacer responsable, yo solo pido que me devuelvan el dinero para comprarlo en otro sitio. Gracias”

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Posted 6 months ago

“Nolan is a great website to order kpop merch from they got a big variety of items.The delivery service is very good and quick.”

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Posted 6 months ago

“Good, sometime items get dented in transit and some items marked as available are technically only available at the supplier and you'll only get the delay message after emailing the support but everything has so far come eventually 👍”

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Posted 6 months ago

“Customer support was quick and helpful, shipping to Slovenia was fast, packaging was cute. 10/10 service, i have no complaints. Will buy from you again ☺️”

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Posted 6 months ago

“They took a long time to ship and I haven't even received updates on where the order is.”

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Posted 6 months ago

Hi~ Thank you for your honest feedback. We are really sorry for the disappointing experience. Due to current customs issues, we have unforeseen slight delays. We did our best to ship out your order immediately after finally receiving the products of your order, but we understand that the experience was far from perfect. We always strive to improve our service and appreciate your honest review. If you ever give us another chance, we hope to convince you next time! If you still have any problems or questions, please contact us at info@nolae.de. Best regards, Noale

Posted 6 months ago

“Ordered in app, super simple to use! Enjoyed fast delivery.”

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Posted 6 months ago

“Alles war wunderbar, süß verpackt und alles intakt :)”

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Posted 6 months ago

“Rien à dire, très satisfait de mes achats !”

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Posted 6 months ago

Nolae is rated 4.7 based on 1,559 reviews