Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,559 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service of Nolae was itself good, great packaging and communication, however the delivery company did not give any update or estimated delivery times and they could not be reached either to check”

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Posted 6 months ago

Hey~ Thank you for your review. We are glad that you were able to receive your order even though the delivery service seems to have caused some difficulties. We apologize on behalf of the delivery service. Your Nolae-Team

Posted 6 months ago

“Acquisterò sempre da Nolae, affidabile e puntuale nelle consegne.”

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Posted 6 months ago

“Perfect, as always 😉 my favourite kpop shop”

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Posted 6 months ago

“Clear website. Quick shipping. Nice selection of kpop merch and magazines.”

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Posted 6 months ago

“I love it! I was waiting for half of the month for any of updates of the package”

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Posted 6 months ago

“Delivery was very fast , my purchase arrived at great state, all in all , everything went wonderfully ❤️ Will definitely visit your store again;)”

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Posted 6 months ago

“Ich bin sehr zufrieden mit dem Service von Nolae!”

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Posted 6 months ago

“Item was damaged and bend”

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Posted 7 months ago

Hey~ Thank you for your review. We apologize for this issue. Please contact us through mail at info@nolae.de, so we can solve this issue and compensate you accordingly. :) Your Nolae-Team

Posted 7 months ago

“Always good and timely deliveries. And helpfull when needed!”

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Posted 7 months ago

“everything was perfect. I'm always satisfied when I purchase from nolae, the shipping is fast and the orders are always packaged very well”

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Posted 7 months ago

“Fast shipping and no additional costs, products arrived intact.”

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Posted 7 months ago

“Todo perfecto 👌🏼”

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Posted 7 months ago

“Nolae allows me to satisfy my addictions with ease, they are very nice when exchanging words, and I love their reels”

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Posted 7 months ago

“everything came perfect and secure!”

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Posted 7 months ago

“I ordered the STRAY KIDS Light Stick Ver.2 and was so happy with everything! 🥰It arrived quickly, and the packaging was super thoughtful – with cute Nolae stickers and a personalized “boarding pass” that had my name on it 🥹✈️ It really felt special, like a gift made just for me. Thank you, Nolae – I’ll definitely be back! 💕”

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Posted 7 months ago

“My daughter loves here album thank you. We Will differently be order again l.”

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Posted 7 months ago

“I ordered the Stray Kids lightstick and an album (I am Not), and the album arrived completely detached and damaged around the edges, and the IN bebe photocard was bent. Everything else was fine, but I'm left with a very bad taste in my mouth with this store.”

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Posted 7 months ago

Hi~ Thank you for your honest review. We are really sorry for the damaged album. Unfortunately, that is a production error because we ship all our albums still sealed and unopened. :( We received your inquiry and hope we were able to solve your problem. :) If you still have any questions, please contact us again at info@nolae.de. Best regards, Nolae

Posted 6 months ago

“Very good, order came quite quickly.”

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Posted 7 months ago

“Finora ho fatto due ordini ed entrambi sono arrivati in ottime condizioni e ben prima della prevista data di consegna. Per cui posso ritenermi molto soddisfatta.”

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Posted 7 months ago

“Order arrived safely! I am very happy with everything I bought!”

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Posted 7 months ago

Nolae is rated 4.7 based on 1,559 reviews