Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,558 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,558 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items are in a very good condition. 4stars because it took a month to be posted out. Luckily my lightstick arrived bef my concert”

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Posted 5 months ago

“A very trustworthy company,with good customer service and a lot of products to purchase. The only bad thing is that some of the items are overpriced.”

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Posted 5 months ago

“Everything went smoothly with the pre-order, package was delivered quickly. I just didn't expect it to take that long to dispatch, despite being a pre-order. other than that, would definitely recommend again”

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Posted 5 months ago

“all was great, except late shipping and not updating until request”

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Posted 5 months ago

“Everything is super, but the delivery time…”

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Posted 5 months ago

“Sometimes it is difficult to understand the descriptions and characteristics of the products.”

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Posted 5 months ago

“a very good store! would reccommend making it more obvious if something is official group merch or if its YOUR merch. like the stores merch. otherwise the prices are a bit high, but nothing else to complain about.”

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Posted 5 months ago

“Always neatly packed. When i have a question they always respond very quickly.”

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Posted 5 months ago

“Everything was perfect, I’ve bought things from you multiple times but I want to tell you that DHL do a very bad service, is the second time that the courier leave the package at a service point telling I was not at home, but I was literally in front of my door, he didn’t even try to come! All others couriers come to my house so I don’t understand why DHL do this thing, I pay for the shipping at home.”

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Posted 5 months ago

“The site is very good with lots of merchandise which sometimes is hard to find on other sites, the people who answer the email are very friendly and supporting, but sometimes the order can have big delays and that's kinda sad:( but there always are reasons for those delays so it's totally fine!!”

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Posted 6 months ago

“Very Good ! Thank you”

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Posted 6 months ago

“Everything's perfect but I still think the prices are too high :/”

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Posted 6 months ago

“Never had any issues with them, and I’ve ordered a few times from them. Only thing is that they dont always have everything and it takes a while to arrive😢. Still a really nice shop”

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Posted 6 months ago

“Albums were packaged well and Nolae stickers were included. There was a delay in the delivery but that was communicated via an email, which was appreciated!”

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Posted 6 months ago

“I love the app and shipping doesn’t take longer than 5 days (except if you have pre-order items ofc) but I can’t give it 5 stars because all their stuff is ALWAYS out of stock”

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Posted 6 months ago

“Die Bestellung kam sehr schön verpackt an. Alles war super, bis auf das Fotobuch. Das hat leider an der Ecke eine kleines Makel. Ich würde trotzdem wieder bestellen.”

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Posted 6 months ago

“very fast shipping, good variety of products, packaging is good and cute, website is designed well, however shipping is a bit expensive:(”

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Posted 6 months ago

“Eigentlich immer sehr gut verpackt leider nur diesmal waren Dellen drin bei meinem Picket”

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Posted 6 months ago

“Really fast delivery, excellent quality, and the online presence is very simple and clearly laid out.”

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Posted 6 months ago

“The service is really good and nice! With my order was everything fine too!”

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Posted 6 months ago

Nolae is rated 4.7 based on 1,558 reviews