Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,558 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,558 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really like the service. Everything perfect. The only think I’m not really enjoying is the app. Now it is all in German instead of English and I can not see the images of the products.”

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Posted 6 months ago

“Good service, decent shipping times, everything was well patched and in great condition”

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Posted 6 months ago

“Truly amazing service – I absolutely loved the little heart they added over the “i” when writing my name (even by hand!). Such a sweet personal touch. The little freebie sticker was a lovely surprise too!”

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Posted 6 months ago

“In my opinion, Nolae is a very trustworthy online shop. I actually enjoy buying albums ther because I know that they’ll arrive in the best quality.”

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Posted 6 months ago

“The products were really good! I loved the cute stickers that come with the package! Only one thing was the delivery time, it was a bit too…long. But overall, really good! Will definitely order again!”

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Posted 6 months ago

“It was good, a bit late but I’m satisfied with the orders”

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Posted 6 months ago

“Good, sometime items get dented in transit and some items marked as available are technically only available at the supplier and you'll only get the delay message after emailing the support but everything has so far come eventually 👍”

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Posted 6 months ago

“I love it! I was waiting for half of the month for any of updates of the package”

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Posted 6 months ago

“Very good, order came quite quickly.”

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Posted 6 months ago

“Order arrived safely! I am very happy with everything I bought!”

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Posted 6 months ago

“Good but shipping too expensive”

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Posted 6 months ago

“Wie immer bei Nolae das bekommen was ich gesucht habe. Mittlerweile ist Nolae mein Lieblings online Shop wenn es um Cd's und Merchandise von meinen Lieblings K-Pop Gruppen geht.”

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Posted 7 months ago

“- Schnelle Lieferung (alle Artikel waren verfügbar) - alles vollständig - bisher habe ich KEINE Punkte im neuen Programm erhalten (Bestellung von 03.06.2025!)”

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Posted 7 months ago

“-Buena calidad y variedad. -Productos 100% oficiales. -Problemas ocasionales de embalaje. Muy recomendable para fans europeos del K-pop.”

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Posted 7 months ago

“Everything arrived well protected, I had a problem with my ID for shipping but it was fixed relatively quickly. Very highly recommended”

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Posted 7 months ago

“Ich finde Nolae bisher komplett super. Ich hab nur 2 Kritik Punkte: 1. Meine erste Bestellung vom 1.06. wurde noch nicht bearbeitet, obwohl alle Alben verfügbar sind. Das Say My Name war kurz ausverkauft, aber ist mittlerweile schon längst wieder verfügbar also verstehe ich nicht, warum die Bestellung nicht bearbeitet bzw versandt wird. Punkt 2 ist über die App. Man muss sich jedesmal neu einloggen, wenn man seine Bestellungen ansehen will und wenn man von einer Produktseite zurück will und das nächste von der Bestellung angucken möchte, wird man wieder zurück zum Account screen geworden, wo man wieder "My Orders" auswählen und sich dann wieder einloggen muss.. für jedes einzelne Produkt, was man nochmal angucken wollte”

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Posted 7 months ago

“It was really good and I love Kpop. Thank You for selling Kpop Albums. Best wishes Melek”

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Posted 7 months ago

“The package take longer than the previous one, but everything was perfect a packed with careful, the have everything. I recommended it”

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Posted 7 months ago

“arrived very fast and the packaging is so cute and safe!”

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Posted 7 months ago

“everything arrived safely. had to wait a bit longer for the whole shipment coz some articles weren't available att for Switzerland additional taxes of abt 20% had to be paid to customs”

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Posted 7 months ago

Nolae is rated 4.7 based on 1,558 reviews