Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,558 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,558 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only European kpop site I trust. Its sad that the restocks take forever tho.”

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Posted 1 year ago

“Packed well no damages :)”

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Posted 1 year ago

“It takes a little while to ship, but I've always been very satisfied with my purchases through Nolae. One time I couldn't receive a POB, but I don't think it was due to Nolae's fault.”

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Posted 1 year ago

“precisi nella spedizione”

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Posted 1 year ago

“As a german Kpop merch is hard to come by on a daily so i’m grateful for Nolae since it has made merch and Albums more accessible to me, even if the order time has been up to a month recently.”

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Posted 1 year ago

“Alot of different k-pop groups and things such and albums and merchandise, it's really nice to be able to shop everything you wish to at one place. The reward system is really nice and they are fast a shipping your things.”

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Posted 1 year ago

“I rlly like nolae i always order my kpop albums there just bc i trust nolae and have good experiences with it.”

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Posted 1 year ago

“La App funciona muy bien y los pedidos llegan a tiempo, podrían poner algún freebie ya que en el envío también se paga bastante”

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Posted 1 year ago

“Hi, I have orderd quite a few times from you guys and I have not have had any bad experience. I love getting things from you guys and it gets deliverd verry fast when it is not around the holiday times. Love what you guys are doing.😊💜”

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Posted 1 year ago

“Shop really complete and with fantastic products and at the right price the products arrive at the established time and very well cared for and done well!”

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Posted 1 year ago

“everything is really carefully packed and the website is very easy to use. It's a bit expensive though (with shipping and all). Overall I really enjoy getting my albums in the mail from you guys! thanks!”

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Posted 1 year ago

“Really good shop! Love buying my k-pop albums here. Though it does take a lot of time to be send, I ordererd something in the beginning of december but its still not on the way”

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Posted 1 year ago

“Nolae is a good choice for kpop fans based in Europe. For me as a german it is the perfect way to recieve albums and merchandise from my favorite kpop artists. Delivery is fast and secure and custom free. Only critique i can hold against them ist that other sellers offer the same products cheaper sometimes.”

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Posted 1 year ago

“Very good customer service and lovely team.”

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Posted 1 year ago

“All good good”

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Posted 1 year ago

“Love the shop, love the many options you have. Sometimes the items can be expensive though.”

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Posted 1 year ago

“Ordered a big order in Sept with some pre order items. In Nov still didn't receive order. I contacted them and they advised they could split order with items available and send on pre order items when available. Very quick delivery time frame once despatched. Nice pleasant helpful staff also.”

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Posted 1 year ago

“I really liked the little message they wrote for me!”

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Posted 1 year ago

“Trustworthy, little bit pricy but thats what happens when you add the EU tax”

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Posted 1 year ago

“Nice shop to get the newest kpop related items. Sometimes a little pricey but one is getting points back so it's okay 🩷☺️”

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Posted 1 year ago

Nolae is rated 4.7 based on 1,558 reviews