Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,559 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems with delivery, warm and efficient customer service :)”

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Posted 1 year ago

“Bestellung immernoch nicht angekommen. War sonst früher da”

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Posted 1 year ago

Hi!~ Vielen Dank für deine ehrliche Bewertung und wir entschuldigen uns für die längere Wartezeit. Ein Artikel war ein Restock Artikel, weshalb es länger gedauert hat. Diese Information findest du auf der jeweiligen Produktseite. Falls du Fragen hast, kannst du dich immer an info@nolae.de wenden. Beste Grüße Nolae Team

Posted 11 months ago

“everything is really carefully packed and the website is very easy to use. It's a bit expensive though (with shipping and all). Overall I really enjoy getting my albums in the mail from you guys! thanks!”

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Posted 1 year ago

“I love the customer service on here! Every single order has always been correct and carefully packaged. I also love the lever of care and attention to detail that the people packing the orders use🫶🏼”

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Posted 1 year ago

“Non è ancora arrivato un ordine di novembre 2024”

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Posted 1 year ago

Ciao! La ringraziamo per la sua onesta recensione e ci scusiamo per la lunga attesa. Non esiti a contattarci all'indirizzo info@nolae.de e saremo lieti di assisterla. Cordiali saluti Team Nolae

Posted 11 months ago

“Ordered multiple times from here! And never once had it been bad :)”

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Posted 1 year ago

“Really good shop! Love buying my k-pop albums here. Though it does take a lot of time to be send, I ordererd something in the beginning of december but its still not on the way”

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Posted 1 year ago

“i really enjoy nolae! i found myself shopping from nolae multiple times, and i always enjoyed it. as someone who lives in italy, the shipping is always very quick. i bought 3 albums, and it got delivered in 3/4 days! everything was in great condition (always), well packaged and the staff included a message with my name hand written in korean and two stickers of the logo! i would totally recommend it for who lives in italy or in europe in general.”

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Posted 1 year ago

“I have been using Nolae for a few years and it is one of the best shopping sites for k-pop merchandise. The products are packaged perfectly and always arrive without dents. Shipments are made within the indicated times. I will definitely rely on this shop again and will also recommend it to anyone I know.”

Nolae 5 star review on 15th January 2025

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Posted 1 year ago

“The album was awesome and well packaged, also arrived quickly so 6/5 ☺️❤️”

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Posted 1 year ago

“Nolae is a good choice for kpop fans based in Europe. For me as a german it is the perfect way to recieve albums and merchandise from my favorite kpop artists. Delivery is fast and secure and custom free. Only critique i can hold against them ist that other sellers offer the same products cheaper sometimes.”

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Posted 1 year ago

“Never had problems with anything on Nolae :)) I can always find what I want and it gets delivered in no time. Im really happy with this site!!”

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Posted 1 year ago

“The products are all really good and love eveuthing abt the shop except the prices... 35 for a album wich normally is 30 and then 8 euros shipping along with it”

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Posted 1 year ago

Hi!~ Thank you for your honest review and we are sorry that you were not satisfied with our prices. There are many factors involving the final price of the product such as warehouse,electricity,labor,export etc. We will try our best to offer you the best prices. Best regards Nolae Team

Posted 11 months ago

“Very good customer service and lovely team.”

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Posted 1 year ago

“All is good”

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Posted 1 year ago

“Everything is awesome!”

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Posted 1 year ago

“I usually buy pre-orders from them and they let you know an estimated time of arrival of the albuns from South Korea. They e-mail you when your order is on its way to your adress. And they try to send your order as fast as they can. Overall, I think is a good store and they are very transparent about the process. I never had an issue with them :) I will buy again from them”

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Posted 1 year ago

“All good good”

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Posted 1 year ago

“Deliveries always on time and perfect condition of the albums and LPs I bought! Really satisfied with the purchases I made!”

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Posted 1 year ago

“I’m happy that I found you! You are great! Thank you!”

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Posted 1 year ago

Nolae is rated 4.7 based on 1,559 reviews