Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,559 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered several times already, never had a problem with delivery. One time a shipmmet was late, I hit them up on Instagram, was told where to put my inquiry within just a few minutes, got feedback on the same day. Will definitely order again ♥️”

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Posted 1 year ago

“Love the shop, love the many options you have. Sometimes the items can be expensive though.”

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Posted 1 year ago

“Ordered a big order in Sept with some pre order items. In Nov still didn't receive order. I contacted them and they advised they could split order with items available and send on pre order items when available. Very quick delivery time frame once despatched. Nice pleasant helpful staff also.”

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Posted 1 year ago

“Everything is good about Nolae🥰”

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Posted 1 year ago

“fast delivery to estonia my pc had 0 damage and everything was perfect”

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Posted 1 year ago

“I really liked the little message they wrote for me!”

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Posted 1 year ago

“Delivery to Latvia is fast (around 9 days) and is packaged good”

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Posted 1 year ago

“It’s great that you don’t have to worry about the custom fees and the prices are good too. Also the Nolae team is very friendly and helpful”

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Posted 1 year ago

“Ich bin sehr zufrieden immer wieder gerne”

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Posted 1 year ago

“Everything was great and I’m really happy to shop at Nolae. However, I have one suggestion: if possible, it would be great to have faster shipping ❤️”

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Posted 1 year ago

“Never received my latest purchase, HOP by Stray Kids, made on the 18th of november. This time I can't give you a good review.”

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Posted 1 year ago

Hi!~ Thank you for your honest review. Unfortunately, Stray Kids pre-orders take longer than others since the demand is especially high. This is the reason why we always announce a much later shipping date despite the release. We will try to improve our service for the future. Best regards Nolae Team

Posted 11 months ago

“Great shop, reliable seller, professional customer service”

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Posted 1 year ago

“Every time I order something from Nolae, you can bet it will be on time, safely packed, and with a cute note on it. I'm ordering all my K-pop merch from Nolae.”

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Posted 1 year ago

“Always the best service”

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Posted 1 year ago

“Goede prijzen, snelle verzending. Top”

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Posted 1 year ago

“I bought merchandise and it was delivery very fast. Probably I had luck with the items. Nevertheless, thank you so much for your great service.”

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Posted 1 year ago

“one of the best sites for kpop albums. I made a large order which arrived quite quickly Keep it up, you're amazing”

Nolae 5 star review on 15th January 2025

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Posted 1 year ago

“Alway a good quality of products, never damaged. Kind and supportive customer service :) They have new products as well as some of the old ones (wich i appreciate). Shipping&delivery is fast. Recommended!”

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Posted 1 year ago

“Trustworthy, little bit pricy but thats what happens when you add the EU tax”

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Posted 1 year ago

“Nothing special about it, I could just purchase my albums wherever and there would be no difference. I hoped that at least some gift photocards or anything else would come with the purchase.. but nothing was special. Quite sad tbh”

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Posted 1 year ago

Hi!~ Thank you for your honest review and we are sorry that you were not satisfied with our service. Usually, you will receive some stickers and depending on the value of your order, we will add freebies. Best regards Nolae Team

Posted 11 months ago

Nolae is rated 4.7 based on 1,559 reviews