Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,559 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always quick shipping and great customer service. I left an email during the holidays and they responded really quickly with an explanation which was all I needed. Thanks”

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Posted 1 year ago

“Ordering by Nolae is always a pleasure. Thank you so much 🫶🏻”

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Posted 1 year ago

“Ottimo e-commerce : puntuali nelle spedizioni e nella qualità dei prodotti.”

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Posted 1 year ago

“I am satisfied with the cooperation with the store.”

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Posted 1 year ago

“Rápido e eficaz! Recomendo”

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Posted 1 year ago

“Good range of artists and products, a very good online shop, great customer reward program, nice and quick customer Service if needed, sweet add- ins and packaging - its always a pleasure, thank you Team Nolae 🤗”

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Posted 1 year ago

“Long wait”

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Posted 1 year ago

Hi!~ Thank you for your honest review and we apologize for the longer wait. We will try to improve our service for the future. Best regards Nolae Team

Posted 11 months ago

“A great app with great merch”

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Posted 1 year ago

“Super good products! They're also really kind but the order takes ages to arrive- like my poor skz album 😭.”

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Posted 1 year ago

Hi!~ Thank you for your honest review. Unfortunately, Stray Kids pre-orders take longer than others since the demand is especially high. This is the reason why we always announce a much later shipping date despite the release. We will try to improve our service for the future. Best regards Nolae Team

Posted 11 months ago

“The parcel was very well packed and protected, the item arrived in great conditions. It was also attached a nice message, loved it all! Thank you!”

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Posted 1 year ago

“So far made two orders, everything was fine, I just love this store.”

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Posted 1 year ago

“overall very satisfied! Would like more discounts or re-stock in older items”

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Posted 1 year ago

“My first stop, when I‘m looking for kpop merchandise or albums. Yes, sometimes you have to wait a long time for your order, but each one is secure packed, and I never had any troubles or problems.”

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Posted 1 year ago

“All the orders I have made have been well delivered and well packaged. The orders have never taken long to arrive, only this last order I made has not been sent yet and it has been a month since I made it and I don't understand why, there isn't any type of item that is pre-order or exclusive in my order.”

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Posted 1 year ago

“É muito bom. Vem em ótimo estado! Já encomendei 2 vezes! E vem muito rápido!! Adorei, com certeza vou comprar mais vezes!!”

Nolae 5 star review on 14th January 2025

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Posted 1 year ago

“I found Nolae pretty much by accident. And with that being said I got really lucky. I've ordered albums from other places but no one can compare to Nolae. I chose Nolae for 2 years now and they definitely don't disappoint. At the beginning I was a little nervous and didn't expect much but the proved me wrong . And the fact that they share bts moments in their social media is something I really appreciate. This way I can see that the people behind Nolae are actually people who love their work and they are doing it with a lot of passion and even more care. Thank ypu Nolae for being supportive partners and caring workers. Wish you happiness, less stress and even more success in the next year. ❤️🫂”

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Posted 1 year ago

“Ihr kaufe immer wieder gerne bei euch. Fragen werden super schnell beantwortet. Ich werde auch weiterhin bei euch kaufen.”

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Posted 1 year ago

“Amazing shop! Really lked that the product descriptions were on point and that they indicated a potential delivery day.”

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Posted 1 year ago

“The only shop in Europe which has diversity when it comes to albums and other stuff”

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Posted 1 year ago

“Good K-pop store. Quick delivery”

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Posted 1 year ago

Nolae is rated 4.7 based on 1,559 reviews