Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

Write Your review

Tell us how Not In The Dog House made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my order 3 weeks now...”

Helpful Report

Posted 2 years ago

“Over 2 weeks and still not received my order”

Helpful Report

Posted 2 years ago

“Taken ages to dispatch and haven’t been provided with any tracking”

Helpful Report

Posted 2 years ago

“still not receive”

Helpful Report

Posted 2 years ago

“Useful, took my money, no item sent. Ask to cancel, not received a cancel confirmation and not expecting a refund”

Helpful Report

Posted 2 years ago

“None of my orders arrived and neither has my refund what a joke! Is this company for real??”

Helpful Report

Posted 2 years ago

“Parcel never arrived”

Helpful Report

Posted 2 years ago

“i have never receieved my order of fat balls just got stupid e mails its dis guusting service iwilll never deal with them again”

Helpful Report

Posted 2 years ago

“Order not arrived after 4 weeks ,emailed multiple times to get a refund ,refund promised but not received it yet ,then an email saying order dispatched but no order avoid this company”

Helpful Report

Posted 2 years ago

“Placed my first order on 4th May 2023, order delayed and delayed. I cancelled my order due to excessive delay and today, 30th May, I am still waiting for my refund which I have requested twice.”

Helpful Report

Posted 2 years ago

“not had delivery as yet, well over a week since ordering, had to buy elsewhere as would have run out.”

Helpful Report

Posted 2 years ago

“I ordered about a month ago and still have not got my delivery of product”

Helpful Report

Posted 2 years ago

“Waiting over 4 weeks and still no sign of goods or even an eta 😱😞”

Helpful Report

Posted 2 years ago

“My order didn't arrive. I requested a refund. Still waiting for the refund despite several assurances that it will be paid.”

Helpful Report

Posted 2 years ago

“I am fissppointed t say I have yet yo receive my order”

Helpful Report

Posted 2 years ago

“I haven't received the product yet despite ordering it over 2 weeks ago and no idea when it will arrive”

Helpful Report

Posted 2 years ago

“Still waiting for my order to arrive 😡”

Helpful Report

Posted 2 years ago

“You have asked to rate something that I still have not received”

Helpful Report

Posted 2 years ago

“Disgracefully service”

Helpful Report

Posted 2 years ago

“Still haven't received my order”

Helpful Report

Posted 2 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews