Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

Write Your review

Tell us how Not In The Dog House made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product and good delivery time”

Helpful Report

Posted 1 year ago

“I ordered two coats for my 2 Lab X Rotti girls - perfect fit, stay in place whilst out and about - very little slippage, which is something I've had issues with in other brands”

Helpful Report

Posted 1 year ago

“Very pleased with products bought and prompt delivery”

Helpful Report

Posted 1 year ago

“Great quick service. Good website, thank you”

Helpful Report

Posted 1 year ago

“Very pleased with item (dog coat), and with Not In The Dog House. Thanks.”

Helpful Report

Posted 1 year ago

“Good company quick delivery will be ordering again”

Helpful Report

Posted 1 year ago

“Couldn't get dried turkey necks from my usual supplier but found them on this site. Good quality and fast delivery. Will be ordering again.”

Helpful Report

Posted 1 year ago

“very good fast delivery would definitely use again”

Helpful Report

Posted 1 year ago

“My small Jack Russell is delighted with her new waterproof coat,it's bright and extremely well designed,perfect as is the service provided by The Dog House. A huge thanks and well done.”

Helpful Report

Posted 1 year ago

“very pleased with the order and delivery time”

Helpful Report

Posted 1 year ago

“My dog loves her new bed. Good quality and reasonable price. Clearly it’s very comfortable!!”

Helpful Report

Posted 1 year ago

“The dog toys I wanted were only available on the NITDH website and arrived on time. Thank you. Would recommend.”

Helpful Report

Posted 1 year ago

“Really pleased with the products and service, would not hesitate to place an order in the future.”

Helpful Report

Posted 1 year ago

“Good product, good ontime service will recommend”

Helpful Report

Posted 1 year ago

“Ordered the cath kidston dog biscuit bin, quick delivery”

Helpful Report

Posted 1 year ago

“I’ve bought dog bakery treats a few times and I’m so pleased with the service. Updates are regular and useful especially when working full time but delivery was much quicker than I anticipated. I’ll definitely be ordering again and again.”

Helpful Report

Posted 1 year ago

“Ordered from here for the dogs birthday, very quick delivery and great products”

Helpful Report

Posted 1 year ago

“Hi we bought dog good from not in the dog, the food came on time. A very easy transactiion . Highly recommended.”

Helpful Report

Posted 1 year ago

“Brilliant prices for Barney’s new favourite treats. Outstanding customer service with a lovely e mail appreciating the custom. Fast delivery, well packaged. Will definitely be using again.”

Helpful Report

Posted 1 year ago

“Leo our cat loves his food”

Helpful Report

Posted 1 year ago

Not In The Dog House is rated 1.5 based on 4,550 reviews