Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,544 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,544 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product and good delivery time”

Helpful Report

Posted 5 months ago

“I ordered two coats for my 2 Lab X Rotti girls - perfect fit, stay in place whilst out and about - very little slippage, which is something I've had issues with in other brands”

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Posted 5 months ago

“Very pleased with products bought and prompt delivery”

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Posted 5 months ago

“Great quick service. Good website, thank you”

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Posted 5 months ago

“Very pleased with item (dog coat), and with Not In The Dog House. Thanks.”

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Posted 5 months ago

“Good company quick delivery will be ordering again”

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Posted 5 months ago

“Couldn't get dried turkey necks from my usual supplier but found them on this site. Good quality and fast delivery. Will be ordering again.”

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Posted 5 months ago

“very good fast delivery would definitely use again”

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Posted 5 months ago

“My small Jack Russell is delighted with her new waterproof coat,it's bright and extremely well designed,perfect as is the service provided by The Dog House. A huge thanks and well done.”

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Posted 5 months ago

“very pleased with the order and delivery time”

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Posted 6 months ago

“My dog loves her new bed. Good quality and reasonable price. Clearly it’s very comfortable!!”

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Posted 6 months ago

“The dog toys I wanted were only available on the NITDH website and arrived on time. Thank you. Would recommend.”

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Posted 7 months ago

“Really pleased with the products and service, would not hesitate to place an order in the future.”

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Posted 7 months ago

“Good product, good ontime service will recommend”

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Posted 7 months ago

“Ordered the cath kidston dog biscuit bin, quick delivery”

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Posted 7 months ago

“I’ve bought dog bakery treats a few times and I’m so pleased with the service. Updates are regular and useful especially when working full time but delivery was much quicker than I anticipated. I’ll definitely be ordering again and again.”

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Posted 7 months ago

“Ordered from here for the dogs birthday, very quick delivery and great products”

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Posted 7 months ago

“Hi we bought dog good from not in the dog, the food came on time. A very easy transactiion . Highly recommended.”

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Posted 7 months ago

“Brilliant prices for Barney’s new favourite treats. Outstanding customer service with a lovely e mail appreciating the custom. Fast delivery, well packaged. Will definitely be using again.”

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Posted 7 months ago

“Leo our cat loves his food”

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Posted 7 months ago

Not In The Dog House is rated 1.5 based on 4,544 reviews