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Not In The Dog House Reviews

1.5 Rating 4,544 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

1.5

Based on 4,544 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Not In The Dog House 5 star review on 7th September 2023

Not In The Dog House 5 star review on 7th September 2023

Not In The Dog House 5 star review on 7th September 2023

Gwendolyn Richards

Not In The Dog House 5 star review on 7th September 2023

35

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dog absolutely hates wearing any sort of coat so this review is my opinion not his. The coat keeps him very dry. It fits well (I measured him before ordering). Coat does not skip due to the back and front leg fastenings. Overall very impressed with the quality and price.”

Posted 1 year ago

“Excellent service, I am very pleased with the product.”

Posted 1 year ago

“Meaty Chip Bitesize biscuits are cheaper than anywhere else. Order did go astray but customer services got onto it and sent out another order. My 13-year-old blind poodle loves these biscuits even though he has lost half of his teeth. Made his day when they arrived.”

Posted 1 year ago

“Friendly and personable.”

Posted 1 year ago

“Purchased a wag towel and towel coat, very efficient”

Posted 1 year ago

“Prompt and correct”

Posted 1 year ago

“Enjoyed by my Irish terrier daily together with her furry rabbit ears.!”

Posted 1 year ago

“Quick & efficient service”

Posted 1 year ago

“Price was good but took a while to arrive.”

Posted 1 year ago

“First time i have used the company, The order was good, one item the dogs coat had to be returned, there was no problem returning the item, just waiting on refund. Will use them again”

Posted 1 year ago

“Ordered my dog food (£50) on 24 Feb, still not received it on 15 Mar and getting no communication from company. Will not be using them again.”

Posted 1 year ago

“Great product sent in 2 weeks”

Posted 1 year ago

“Delivered promptly. Dogs love the kibble.”

Posted 1 year ago

“Great winter coat and reasonably priced”

Posted 1 year ago

“Good competitive price, good packaging and delivery.”

Posted 1 year ago

“I have given 5 Stars ⭐️ as the service was excellent. I had a slight problem with delivery which was dealt with courteously and efficiently. The products arrived well packaged and d definitely cheaper than elsewhere would recommend and will also shop there again. Thank you 😊”

Posted 1 year ago

“So pleased we found this excellent local company,with a wonderful choice of good quality products. Our first purchase was a Woolly Wolf dog collar, and liked it so much that we bought the harness to match. Very well made ,and wonderful colourways, our litte boy looks very smart. Thank you .”

Posted 1 year ago

“My dog loves his new bed! You can see he is comfortable, supported and relaxed. I am very pleased with this brand.”

Not In The Dog House 5 star review on 3rd March 2023

Posted 1 year ago

“I have a small Yorkie (not even 3kgs) and he is a male which means a lot of the coats were not good cos they got peed on. This one seems brilliant. It's still a bit big but we can fold a bit and he is warm on his walks!”

Posted 1 year ago

“Finn needed new raincoat and it was delivered quickly and I was kept updated on delivery. He's looking very handsome and cost in his coat. Great service.”

Posted 1 year ago

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Not In The Dog House is rated 1.5 based on 4,544 reviews