Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality dog coat well made. Stylish design”

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Posted 2 years ago

“Excellent company great range of items at very competitive prices have used a couple of times and will continue to do so would recommend people to give them a try”

Not In The Dog House 5 star review on 28th February 2023

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Posted 2 years ago

“I am a first-time customer and have no hesitation in recommending Not in The Dog House”

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Posted 2 years ago

“Good ordering procedure and communication”

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Posted 2 years ago

“Fast dispatch very good value for money would recommend”

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Posted 2 years ago

“Good products and reasonably priced. Fast response and quick delivery of product(s) ordered. Will definitely be using the company again.”

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Posted 2 years ago

“Best place I can find for the only dog biscuits I trust for my Parson Russell's delicate digestion.”

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Posted 2 years ago

“Very pleased with servies”

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Posted 2 years ago

“Very helpful, sent out sample of grain free mixer for my dog to try as he suffers from gluten intolerance. Still waiting to see how he is on them.”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“The customer service/ communication was very good keeping you updated on your order. I am very pleased with the mat I ordered for my cat it is very good quality and my cat loves it 😍”

Not In The Dog House 5 star review on 19th February 2023

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Posted 2 years ago

“Good quality and delivered on time, I love the collar I bought from here”

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Posted 2 years ago

“My cat loves the Radiator bed and used it immediately, which I was surprised at! I really like that it had so few parts to it and assembled easily. Thoroughly recommended.”

Not In The Dog House 5 star review on 14th February 2023

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Posted 2 years ago

“Fantastic bed love it thank you”

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Posted 2 years ago

“I’m very impressed with the products as I find it hard to buy my dogs usual food anywhere apart from the manufacturer . I thought delivery was very slow which my affect my ordering again”

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Posted 2 years ago

“Excellent thank you we will shop again”

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Posted 2 years ago

“Easy website ordered successfully and delivered as expected”

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Posted 2 years ago

“lovely product !!!”

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Posted 2 years ago

“Great product and excellent service.”

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Posted 2 years ago

“Although I did have to wait a little longer than I would have liked to receive the coat, I was kept informed all along and the quality of the coat is excellent!!! Would highly recommend!!”

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Posted 2 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews