Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Beaphar toothpaste X3, which was delivered promptly, well wrapped, with minimal surplus packaging. Very happy with my purchase😊”

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Posted 2 years ago

“Absolutely love it!”

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Posted 2 years ago

“Great customer service and good range of products.”

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Posted 2 years ago

“Excellent products and clear communication with the business staff. Will defo use again!”

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Posted 2 years ago

“delivery of item was very quick. Good service”

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Posted 2 years ago

“Quick delivery and my dog loves them. Don't give them to her every day as she treats them as a meal”

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Posted 2 years ago

“Love the lead (as does the pup!). Lots of comments from passer-by’s too. Stellar service from Not In The Dog House”

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Posted 2 years ago

“Great stylish collar”

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Posted 2 years ago

“Great customer service. Great product. No complaints at all. Very happy”

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Posted 2 years ago

“Kelly likes the chews and the doggie chocs were great for her doggie friend's birthday party.”

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Posted 2 years ago

“Website is easy to navigate and service was quick and I received regular updates on my order”

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Posted 2 years ago

“Very pleased with the product not so sure on the time it took to arrive ordered the Sunday took till the following friday”

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Posted 2 years ago

“Excellent quick delivery and very happy with dog coat ordered.”

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Posted 2 years ago

“Brilliant drying bag - my dog came out clean and dry after a ride home in the car from a very muddy walk. It has the additional benefit of making him completely calm whenever I put him in it. Marvellous!”

Not In The Dog House 5 star review on 17th April 2023

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Posted 2 years ago

“My greyhound loves the mince especially the chicken and lamb.”

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Posted 2 years ago

“Website easy to navigate. Great choice with good prices. Good delivery time.”

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Posted 2 years ago

“Lovely shampoo. Smells wonderful, good constancy and does the job brilliantly.”

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Posted 2 years ago

“Ordered dog food on 11/02/24 delayed in receive order so ask for refund & am still waiting . Please return my money as I have to work hard & on minimum wage. This is not fair wage. You shouldn't take peoples money without fulfilling our orders.”

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Posted 2 years ago

“Excellent product at a good price, delivered on time ..”

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Posted 2 years ago

“Excellent product and price..excellent service 🙂”

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Posted 2 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews