Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,544 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,544 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service and delivery and quality of product received Thank you Recommended”

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Posted 8 months ago

“Beautiful dog bed, very good quality”

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Posted 8 months ago

“Bigger than I thought it would be but worked great and good long leash. Very sturdy”

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Posted 9 months ago

“I love this dog food since it conains vegetables and sweet potatoes and meat. Absolutely WONDERFUL”

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Posted 10 months ago

“brilliant easy to use and the description matched the experience at the hotel that we stayed. Great work guys!!”

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Posted 11 months ago

“Items arrived quickly and were as described.”

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Posted 11 months ago

“Contacted with a minor delivery question, and received a helpful and efficient reply from Amy this morning. Great products Great prices, Great customer service!”

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Posted 11 months ago

“Easy to order. Pleased with product.”

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Posted 11 months ago

“Easy to use website and delivered everything on time”

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Posted 11 months ago

“Very happy with product and service. More than happy to recommend.”

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Posted 11 months ago

“Good choice of product. Quick delivery”

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Posted 11 months ago

“My dog loves her ball she plays with it all the time 👍”

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Posted 11 months ago

“Excellent arrived on time. One happy dog. Thank you.”

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Posted 11 months ago

“I really love these bees. They haven't been used yet, I bought them as a present. My niece really likes bees and they've just adopted a dog - two birds with one stone!”

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Posted 11 months ago

“Good service, quality products”

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Posted 11 months ago

“Easy website, good value products and timely dispatch. Would use again”

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Posted 1 year ago

“My cat likes Applepaws senior, which is no longer available from my local pet shop. Thank you for supplying it.”

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Posted 1 year ago

“We always bulk buy food for our pets but it's becoming difficult to find the quantity we need came across the website online while searching for our dogs food and was impressed with the price and quantity of the chub rolls they eat and ordered there and then. Updated often on my order and it arrived in good time and product well packaged Very pleased all round with "not in the dog house" definitely using again.”

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Posted 1 year ago

“Ordered the wrong product but you are willingly exchanging it for what I wanted. Staff were very helpful and sincere. Cannot compliment you enough on the product and on your customer professionalism. Thankyou”

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Posted 1 year ago

“very good and quality food kept me informed on delivery will use again”

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Posted 1 year ago

Not In The Dog House is rated 1.5 based on 4,544 reviews