Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Collapsible dog crate, exactly as shown on the website and a great price.”

Helpful Report

Posted 2 years ago

“Taking time for him to adjust to it but it is just what we wanted thank you”

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Posted 2 years ago

“The dog coat fits well, I was kept informed of the delivery and the coat arrived safely. Would use this company again.”

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Posted 2 years ago

“Quick dispatch and friendly communication”

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Posted 2 years ago

“I was looking for a dog coat that works with a harness & I found the biggest choice here. Great product from an appreciative independent seller. I'll shop here again.”

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Posted 2 years ago

“Arrived quickly fits perfect very happy with service provided”

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Posted 2 years ago

“The order arrived all intact. Slight delay in delivery but was kept informed by the company, so this was not a problem. Very happy with everything.”

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Posted 2 years ago

“A lovely dog coat delivered as promised and a perfect fit.”

Not In The Dog House 5 star review on 16th January 2023

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Posted 2 years ago

“Good price and communication as took a little longer to deliver than expected”

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Posted 2 years ago

“Love this dog bag”

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Posted 2 years ago

“Good products”

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Posted 2 years ago

“Really lovely collars, very pleased. Service excellent”

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Posted 2 years ago

“Excellent service kept us up to speed with process, good delivery and great packaging. Item is super fits the dog well he loves it. Thanks guys.”

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Posted 2 years ago

“great service and product thanks”

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Posted 2 years ago

“Great product!”

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Posted 2 years ago

“Lovely raincoats and a great price.. quick delivery also.. will be shopping here again”

Not In The Dog House 5 star review on 11th January 2023

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Posted 2 years ago

“Great transaction. Good communication. Pleased to support a family business.”

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Posted 2 years ago

“Delighted with my new coat for my border terrier”

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Posted 2 years ago

“Great product, fabulous price, great communication, speedy hassle free delivery. Will definitely be purchasing again.”

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Posted 2 years ago

“We were concerned after ordering as we had read reviews regarding non delivery and no response to email/calls. We needn't have worried, we received updates on our order and delivery within a week which included Christmas holidays, very pleased will shop again.”

Helpful Report

Posted 2 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews