Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a coat for my dog great price and excellent quality of coat”

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Posted 2 years ago

“Fantastic customer service. Thankyou so much.”

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Posted 2 years ago

“Site is straightforward to navigate. Really great choice of the food products our dog eats. Quick delivery.”

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Posted 2 years ago

“Fantastic service delivered speedily”

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Posted 2 years ago

“Just arrived seemed to take a while to arrive.”

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Posted 2 years ago

“Outstanding quality and value for money”

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Posted 2 years ago

“Great service and great product. I'd shop with you again.”

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Posted 2 years ago

“It was a really quick service and delivered with no problem. Thank you so much and I am sure Libby will love her treat at Christmas.”

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Posted 2 years ago

“Love the Danish Design dog coat, it is perfect. Good delivery time, packaging was secure.”

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Posted 2 years ago

“Great family run business. Quick delivery and everything spot on.”

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Posted 2 years ago

“Excellent product and great service!”

Not In The Dog House 5 star review on 19th December 2022

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Posted 2 years ago

“My dog friend loves the gift box!”

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Posted 2 years ago

“Excellent service by Not In The Dog House! Super fast shipping & delivery, especially at this time of year. Gorgeous dog coat & Dexter loves it too. Thank you! 5*”

Not In The Dog House 5 star review on 17th December 2022

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Posted 2 years ago

“Very quick response when I emailed a concern. Resolved quickly. My dog loves the sleep treats.”

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Posted 2 years ago

“Good value if you buy in bulk”

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Posted 2 years ago

“Very happy with the service. Thank you”

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Posted 2 years ago

“Excellent choice of product and fantastic range of raw dog food, delivered still frozen. Great to be able to buy a range of brands for home delivery from one place”

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Posted 2 years ago

“Super, kept in touch and my order was delivered despite the strikes. Keep it up.”

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Posted 2 years ago

“Product arrived quickly and really good prices”

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Posted 2 years ago

“Fast and efficient delivery of exactly what we ordered. The previous dog 2 in 1 was a great hit.”

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Posted 2 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews