Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It fitted my GSP perfectly, and came on time 👍”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Hi Fox loves his new bed and does snuggle up in it. Thanks and have a lovely Christmas Best wishes Mel”

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Posted 2 years ago

“Really lovely comfy dog bed at a very reasonable price and delivered very quickly too!”

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Posted 2 years ago

“MY DOGS LOVE IT. THE PRICE IS EXCELLENT. I AM VERY PLEASED.”

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Posted 2 years ago

“Prompt reply to my emails. Very pleased with the quality of the product”

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Posted 2 years ago

“Fabulous product hard to find sometimes last one I had bought from supermarket and paid £1: 15 for one so your product is a good price.”

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Posted 2 years ago

“This is an excellent product and my dog (Tom) absolutely loves it ... A good product at a good price ... Thank you Wayne”

Not In The Dog House 5 star review on 15th December 2022

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Posted 2 years ago

“I ordered a dogs coat for my new puppy, it arrived within two weeks it’s perfect exactly as described.”

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Posted 2 years ago

“Great value squeaky dog toys, beautifully packed.”

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Posted 2 years ago

“Wonderful dog beds that have made the world of difference to the dog’s quality of life”

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Posted 2 years ago

“Very pleased with the service and the product”

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Posted 2 years ago

“Excellent purchase and vfm”

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Posted 2 years ago

“Item was as sold and my cocker spaniel loves it. The only thing I would say is to change your courier, they are not reliable and there are more bad reports about them than good.”

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Posted 2 years ago

“Excellent service, delivery was on time and the product was in good condition and the price was excellent 👍.”

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Posted 2 years ago

“Excellent service. Very quick to respond to email query about delivery.”

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Posted 2 years ago

“A lovely coat warm and waterproof has been a boon in this cold weather and she is toasty warm underneath. Fit is exactly as explained in size guide. We wouldn’t hesitate to get another one”

Not In The Dog House 5 star review on 11th December 2022

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Posted 2 years ago

“Excellent customer service item ordered arrived quickly, good quality and value”

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Posted 2 years ago

“Excellent service and plenty of choice”

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Posted 2 years ago

“Very good customer service 2nd time ordered will be ordering aga”

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Posted 2 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews