Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would recommend to family and friends”

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Posted 2 years ago

“I don’t do reviews”

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Posted 2 years ago

“Thank you, always good value for money and lunar loves your dog food.”

Not In The Dog House 5 star review on 20th November 2022

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Posted 2 years ago

“Good price and fast delivery”

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Posted 2 years ago

“I bought my dog’s usual food - the price is reasonable and cheaper than other suppliers when the free delivery is taken into account. I had a minor issue with the website- the customer service was great and sorted it all out”

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Posted 2 years ago

“I was sceptical but glad I took the risk my dogs wolf down their food and smell much better..If you have a bull dog I'm sure you know what I mean..I will be reordering and recommend to others”

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Posted 2 years ago

“The perfect winter coat for my miniature Labradoodle! I've tried quite a few but the fit is never quite right. This one just works - and she looks very smart. Thank you”

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Posted 2 years ago

“Excellent service. My order was dealt with swiftly and efficiently. I love the Joules dog coat that I bought as a Christmas present.”

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Posted 2 years ago

“Quality product, great service.”

Not In The Dog House 5 star review on 17th November 2022

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Posted 2 years ago

“Good prices & great communication.”

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Posted 2 years ago

“Pleased they sell this flavour as it is hard to buy in the shops.Easy to order good price will buy again”

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Posted 2 years ago

“Excellent web site. The "Bag" arrived quickly. Just what we needed in this weather !!”

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Posted 2 years ago

“My dog loves food! However, she is prone to colitis and these Laughing Dog Wonderfully Wheat-Free biscuits are ideal as her reward for good behaviour, mainly NOT losing the plot when she meets certain dogs, and some other situations SHE has decided merit a reward! Very difficult to get them at a reasonable price when the cost of delivery is factored in. Not In The Dog House is the best deal I can find.”

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Posted 2 years ago

“Lovely product and glad to help a local business”

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Posted 2 years ago

“Lovely dog coat, fits perfectly, great quality, great buy”

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Posted 2 years ago

“The dog bed is awesome she loves it! The only fault was the delay on delivering it; when I purchased the dog bed it said in stock but it took over 4 weeks to reach the warehouse, once there I had the item within 5 working days…”

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Posted 2 years ago

“Great products, great prices.”

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Posted 2 years ago

“Excellent value,great service.”

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Posted 2 years ago

“I bought a collar for my dog and she loves it. It's very resistant and comfortable, would definitely recommend”

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Posted 2 years ago

“I am impressed with this firm. They kept in touch re my order of a raincoat with detachable fleece for my little patterjack Dottie. The coat fits well and although it hasn't been cold or wet enough to use yet I think that it will be an excellent addition. Dottie says Fanks fer it. I shul be cozy und dri.”

Helpful Report

Posted 2 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews