Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service & a beautifully made, stylish & quality dog coat. Was really impressed when I opened the parcel & looks stunning on my cockapoo. Would definitely recommend”

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Posted 2 years ago

“Products always arrive on time and as promised.”

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Posted 2 years ago

“Biught a Ancol collar the quality of product was good and the despatch and delivery was as expected”

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Posted 2 years ago

“Pleasant helpful staff, some problem with delivery quickly sorted out. A bit demanding of feedback though...”

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Posted 2 years ago

“Prompt delivery and great customer service. Much appreciated. thank you”

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Posted 2 years ago

“Took a while to get delivered but everything was fine and great thanks”

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Posted 2 years ago

“Item in stock and delivery was quick. Customer service clearly a priority as I received an email from the proprietor thanking me for the order. Nice touch. Overall, very pleased.”

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Posted 2 years ago

“Great quality. Great price. Great service. Fast Delivery.”

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Posted 2 years ago

“My dog (Tuesday) is loving his new bed! It's sturdy and soft. Other beds tend to lose their shape, but this one seems strong enough to remain cushiony and soft.”

Not In The Dog House 5 star review on 10th November 2022

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Posted 2 years ago

“Excellent range of Forthglade in many varieties”

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Posted 2 years ago

“Great service. Good price with prompt delivery.”

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Posted 2 years ago

“Your service has always been good but unfortunately our dog died recently which is why I wish to unsubscribe.”

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Posted 2 years ago

“Easy to order and arrived promptly. Very helpful people and great customer service.”

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Posted 2 years ago

“Best dog coat we have had We have a Cocker Spaniel and he loves his coat it is really good quality and would recommend, good delivery also looking forward to shopping again soon Many thanks”

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Posted 2 years ago

“Excellent sturdy dog crate ideal for largish dogs and for transport in car etc …great quality easy to assemble and disassemble. Highly recommend”

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Posted 2 years ago

“Highly recommended!! Fast and reliable”

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Posted 2 years ago

“Brilliant Quick delivery”

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Posted 2 years ago

“Not cold or wet enough to use but having tried it on found it fits well and looks good.”

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Posted 2 years ago

“Received order of 2x15kg bags of dog biscuits promptly and in perfect condition no ripped bags or damages. Fantastic price as well so very happy with my purchase and with the service I received from Not In The Dog House.”

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Posted 2 years ago

“Great quality product and quick delivery”

Helpful Report

Posted 2 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews