Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“there was a delay in recieving the dog food i think there was maybe a shortage drivers : as it was around the time of The Queens passing But overall i am pleased with service”

Helpful Report

Posted 2 years ago

“Brilliant coats, great quality and built to last. Will definitely keep the pups warm and dry in the wet weather!”

Not In The Dog House 5 star review on 10th October 2022

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Posted 2 years ago

“Good product. Cupcake smaller than they look on the photo but plenty big enough for our wee cockapoos. Prompt delivery.”

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Posted 2 years ago

“Brilliant service good prices no issues here within few days dog loves his forthglade. Next it will be a bed keep up the good work”

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Posted 2 years ago

“Fair price compared to other retailers. Quick delivery. Millie loves her kong ball.”

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Posted 2 years ago

“Packed very well , on time dogs loved their gift”

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Posted 2 years ago

“Ordered, they kept me informed all the way, arrived on time, looks good. 👌”

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Posted 2 years ago

“Great service and product very happy will use again”

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Posted 2 years ago

“Really pleased with service. Good communication and really quick delivery very well packed. Will definitely be using again thank you”

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Posted 2 years ago

“Very fast delivery and very competitive pricing”

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Posted 2 years ago

“Coats are lovely but the delivery service was abysmal as they gave a half hour notice of delivery and left them by the front door good job we have a front garden”

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Posted 2 years ago

“safey delivered on time Thank you.”

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Posted 2 years ago

“Superb service!!! Will be using these from now and until forever Great service ! You’ll see for your self just give it a go .”

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Posted 2 years ago

“Excellent price for premium brand”

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Posted 2 years ago

“Maya cannot get enough of it,she loves it although shes restricted to so a day as she is on a diet she loves it”

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Posted 2 years ago

“Placed an order last Friday 16th. I then read some of the reviews and thought oh well bet I never receive these items. Pleased to say they arrived today (22nd). Had email confirmation from them regarding despatch etc. items as described so very happy.”

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Posted 2 years ago

“lovely product and great service”

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Posted 2 years ago

“Good quality product. Good communication and quick delivery.”

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Posted 2 years ago

“Arrived promptly after a kind note from NitD- excellent product it’s new resident loves it and has lots of room. Really comfortable for him.”

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Posted 2 years ago

“Quick delivery. Great looking dog beds. Wondering if you sell spare covers? Yet to wash them but dogs very comfortable in them.”

Not In The Dog House 5 star review on 21st September 2022

Helpful Report

Posted 2 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews