Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always perfect, thank you!”

Helpful Report

Posted 2 years ago

“Lovely website with a range of well priced products. Easy to navigate and use. Will recommend and will return as a shopper”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Great selection of products, found exactly what I needed. Shipped in really good time, and products were excellent quality. Would definitely shop here again”

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Posted 2 years ago

“Great service will definitely use again.”

Not In The Dog House 5 star review on 9th September 2022

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Posted 2 years ago

“Tasty treat”

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Posted 2 years ago

“Excellent products great choice would shop again thank you.”

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Posted 2 years ago

“Quick and pleasant transaction throughout. Updated via email of my packages progress. Look forward to doing business with you again soon!”

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Posted 2 years ago

“The skinners energy bars are perfect when they start to tire a little.”

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Posted 2 years ago

“Would recommend this company 100%, service, quality and prices.”

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Posted 2 years ago

“Our dog is very happy with his treats and they haven’t upset his sensitive tummy.”

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Posted 2 years ago

“Excellent service; very speedy delivery”

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Posted 2 years ago

“Lovely family business, great product, will definitely use this company again😊”

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Posted 2 years ago

“Easy to order and great website. Delivery came earlier than expected.”

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Posted 2 years ago

“Impressed with the swiftness of delivery, the way the item was packaged, the actual quality of product ordered as well as lovely personalised message- will definitely order from this seller again! Good value for money, too. Thank you!”

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Posted 2 years ago

“Fab bed for greyhounds I will get another”

Not In The Dog House 5 star review on 19th August 2022

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Posted 2 years ago

“Great items and great price, I bought threes for my little dogs 7th birthday in August and I’m sure she will love them”

Not In The Dog House 5 star review on 28th July 2022

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Posted 3 years ago

“Always had my doggy bags from here & never had any problems.the bags are nice & thick never had problems with delivery & they have always been on time & sometimes even early. I can't fault them in anyway what so ever. Thank You for your service.”

Helpful Report

Posted 3 years ago

“Left completely in the dark as to when I might receive my order. Only able to contact by email as no one answering phone and all you get is an automated reply. Customer service is appalling. Dog mattress ordered a week ago and no indication I would have to wait this long to receive the goods.”

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Posted 3 years ago

“My dog absolutely love naturo. Had to wait a few days longer for delivery. Now got one happy boy. I would highly recommend this website as the prices are brilliant. Excellent service.”

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Posted 3 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews