Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,617 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice perfume price affordable will buy again”

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Posted 4 years ago

“High brand perfumes with good prices ,so happy to use this site ordered so many perfumes .thanks”

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Posted 4 years ago

“I love this website. So many products to chose from, good prices and a free delivery promo made it really stand out. Will definitely be back.”

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Posted 4 years ago

“All good so far. Looking forward to receiving my goods. Excellent prices!”

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Posted 4 years ago

“Second order. Bargain Kneipp products with free delivery.”

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Posted 4 years ago

“Free delivery 👍”

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Posted 4 years ago

“Excellent product price. Excellent service. Would highly recommend.”

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Posted 4 years ago

“Ordering was easy, however lets see re delivery and product.”

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Posted 4 years ago

“Very easy ordering system. I will be using your company again.”

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Posted 4 years ago

“Products and prices are great but the site itself has technical issues. Screens freeze and I found myself having to go back to repeat the search again several times. The website needs improving and it needs to be more customer centric with better speed.”

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Posted 4 years ago

“Only just ordered, but very easy to do Thankyou!”

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Posted 4 years ago

“It looked like I was getting free delivery until the very end page, then £3.99 was added. Not clear and disappointing.”

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Posted 4 years ago

“It was very easy to order The product I wanted.”

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Posted 4 years ago

“The price of products are very competitive and the items are as described . I choose eco packaging which is excellent and well worth the extra 90 pence. Delivery had been on time, but I’ve never had to return an item, so I can’t comment on returns , refunds or custom service. The web page is very user friendly.”

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Posted 4 years ago

“Really easy website to navigate around. So far so good - just hope the goods turn up on time!”

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Posted 4 years ago

“Tried to complete this transaction several times via my iPhone and it didn't work. Worth testing out on your side.”

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Posted 4 years ago

“good products. easy website”

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Posted 4 years ago

“Stress free shopping for genuine products with better value for money compare to high-street shops. Love Notino's efficiency and a seamless shopping experience.”

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Posted 4 years ago

“Best prices on a market”

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Posted 4 years ago

“Love this website. It has everything I need to glam up. Great prices, brands you don’t see in the shops. I love trying something new. So far everything I’ve tried has been amazing. Fab. Thanks Notino.”

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Posted 4 years ago

Notino is rated 4.6 based on 3,617 reviews