Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,618 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and goods excellent. First class delivery. Really happy with notino.”

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Posted 5 years ago

“I was sending a present. I would have liked to have been able to sent messages”

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Posted 5 years ago

“You are the best, guys. You always have everything I imagine, and at the most discounted price. You always sent me a gift or/and free samples. Loved shopping with you. Thank you”

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Posted 5 years ago

“You are the only one on the market who provide my favorite brands”

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Posted 5 years ago

“Brilliant company brilliant service”

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Posted 5 years ago

“Love conditioner, easy to order delivery convient to local post office.”

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Posted 5 years ago

“I order a lot of perfumes and this is the best price anywhere. Such good price on perfumes and make up. Delivery is very quick and am kept informed at all times. Highly recommended”

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Posted 5 years ago

“Thank you for letting me know of the price drop for the product I was interested in for some time. Hope you can offer free deliveries one day too.”

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Posted 5 years ago

“Decent range of products at reasonable prices. Checkout process painful in a number of ways - needs looking at.”

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Posted 5 years ago

“Great product choice at great prices. Postage charges need to be a little more competitive though.”

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Posted 5 years ago

“Brilliant company great prices and greatly packaged”

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Posted 5 years ago

“DON'T USE THIS COMPANY. They cancelled my order without notifying me and looking at Trustpilot I'm not alone”

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Posted 5 years ago

“Easy to use great service”

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Posted 5 years ago

“Efficient service”

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Posted 5 years ago

“Great products, efficient service.. Love Notino..”

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Posted 5 years ago

“Quick and easy well priced.”

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Posted 5 years ago

“Great cheers any freebies wud be nice lol”

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Posted 5 years ago

“Placed my order 12days ago, never delivered, lost somewhere and nobody has never replied to may calls and emails. Bad experience, sorry, I don't recommend this online shop.”

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Posted 5 years ago

“Excellent prices what more could you ask for”

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Posted 5 years ago

“To put it simply you can not find better when it comes to fragrances, love the choices from not expensive to expensive & the delivery service is second to none.”

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Posted 5 years ago

Notino is rated 4.6 based on 3,618 reviews