Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,504 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rate this site. Excellent product range. Products arrive on time - which is really appreciated during difficult times.”

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Posted 5 years ago

“Always so easy! And the best place to get all different brands, especially those less easy to find such at catrice and physicians formula. Also love how you can purchase anything from make up to candles!”

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Posted 5 years ago

“This is the place to get full bottles when they go on sale. However, there are issues with: 1) Parcel Force delivery in lockdown, when they give you delivery date and time and fail those chronically, 2) Perfume samples often come half-empty or altogether empty. I ordered three times, twice they came nearly 1 ml instead of 2ml, for which I only received partial refund of £4.00 (for the whole lot). For the third time around, the bottle of Rania J Oud Assam arrived empty and I just gave up. So, do not buy samples from Notino unless you like gambling or have time to hussle your refund through.”

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Posted 5 years ago

“Notion makes me happy because, I find the prices reasonable, also they sell a lot of products that you won't normally find in th high street. They also provide fast delivery.”

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Posted 5 years ago

“Ordered before and got product at an amazing price and so quickly. Perfect service, ordered today another product also at an amazing price.”

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Posted 5 years ago

“I have just made my third order and so far so good. Great products, some of them you can't find anywhere else, for good prices. Prompt delivery and very well packed.”

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Posted 5 years ago

“as always excellent service, prompt & reliable delivery & great prices, first class company an”

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Posted 5 years ago

“I like Notino,a lot.The products arrive quikly. The only think that i don t like is the they don t provide free delivery when you order more then 20£ or 30£. It is a little bit sad. But even like that it is a verh good company.”

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Posted 5 years ago

“Great range of L’Oréal professional hair colours - easy to use website”

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Posted 5 years ago

“Nice and simple and didn’t have to start setting up passwords just to order something”

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Posted 5 years ago

“💯💯💯💯💯💯💯”

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Posted 5 years ago

“The Best.Thank you.”

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Posted 5 years ago

“Amazing 100%”

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Posted 5 years ago

“I was promised that my parcel would arrive on June 8th. I have sent numerous emails to ask what has happened and they have not replied to any. They were quick enough to take my money.”

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Posted 5 years ago

“Lovely company I used it a couple of times. Good offers and was able to get things much cheaper which is a big bonus. Thank you Notino. 🤗”

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Posted 5 years ago

“Very quick and efficient service . Delivery of products excellent . Everything is very professional . Will use this sevice again .”

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Posted 5 years ago

“Very easy to order Look forward to receiving”

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Posted 5 years ago

“Great service. Lots of products, good prices. Quick delivery. It would be nice to have free delivery.”

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Posted 5 years ago

“Products are great but there should be student discount...”

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Posted 5 years ago

“I’ve ordered the product today however I paid by PayPal and the system automatically chose DPD delivery and I would have been happy with Royal Mail. I would prefer to write a review on receipt of the product as I can’t answer the questions as they don’t apply as yet.”

Helpful Report

Posted 5 years ago

Notino is rated 4.6 based on 3,504 reviews