Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,618 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products but sick of paying carriage on everything, and can only order 10 max of product I take so now way of saving buying in bulk vs the carriage”

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Posted 5 years ago

“I find it difficult to understand why I pay parcel insurance when I pay you for postage. By charging for postage you should bear the insurance costs, that is you charge me to insure a service I have paid you for, is this legal?”

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Posted 5 years ago

“Good pricing, good telephone service. Once I receive the parcel on time I can add further comments”

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Posted 5 years ago

“Many products which aren't available elsewhere. Reasonable prices and fast delivery.”

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Posted 5 years ago

“Great products at great prices and fast delivery!”

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Posted 5 years ago

“Always tons of lovely products with discount to choose from. Delivery on time and I have never had any issues with ordering or receiving.”

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Posted 5 years ago

“Very good value”

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Posted 5 years ago

“Very good service. Very reasonable prices.”

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Posted 5 years ago

“I love it, good price , a lot beautiful products”

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Posted 5 years ago

“. and easiest purchase online”

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Posted 5 years ago

“Very happy shopping with Notino lots of range of products to choose from at fab deal pricing and good service”

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Posted 5 years ago

“So easy to order, great offers, Thankyou.”

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Posted 5 years ago

“Price really great for perfume. Activated free delivery but didn't get it on check out, may have done something wrong. Really happy though with the shopping experience.”

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Posted 5 years ago

“Para mim tem é o melhor lugar para comprar perfumes. Entregas feitas no prazo.”

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Posted 5 years ago

“This is first time I have used Notino and have just ordered a brand fragrance for my son's birthday at an unbelievable price.?! I will update once I receive my order as it seems to good to be true at the moment...!”

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Posted 5 years ago

“It’s always a pleasure shopping on notino!!! Great products @ best prices,great customer service & fast delivery!! Will not shop for my fragrances anywhere else Thank you notino”

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Posted 5 years ago

“Good customer service,always have what you want in stock.”

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Posted 5 years ago

“I could give 5 stars but would be fair and nice if notino have free delivery on orders above 25 pounds. Greate range of products, aim happy with this shop.”

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Posted 5 years ago

“Good range of products at reasonable prices. The only downside is the delivery charge! Would be far more competitive with free delivery on all orders above £20, for example.”

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Posted 5 years ago

“Quick and easy ordering”

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Posted 5 years ago

Notino is rated 4.6 based on 3,618 reviews