Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,667 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic low prices for the perfumes I want to buy. I have ordered off here many times without any problems . Great service”

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Posted 5 years ago

“When I wanted to make an order,as a customer,the system didn"t recognise my e-mail and I had to make an order as a guest.”

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Posted 5 years ago

“I love all your products, and have been using them for many years now. I was introduced to them by a very dear friend of mine who sadly has now passed away, she gave me one of her products to try, and since that day, I’ve been using them ever since. I love the fragrance, and the feeling of my skin after use. I would certainly recommend them to all my friends and family.”

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Posted 5 years ago

“I add £170+ worth of products to the basket - and am then asked to pay delivery on top?! Most companies have the decency to thank their customers for spending money by automatically giving free delivery on orders over, say, £60.”

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Posted 5 years ago

“Found Notino whilst searching for some aftershave for my son. All indicators pointed to free delivery but as I clicked 'order now' I note that I was paying for delivery. Not impressed.”

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Posted 5 years ago

“Quick delivery. Good customer service great prices”

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Posted 5 years ago

“Enjoyed shopping here for the first time was straight forward and easy plus great price. Good value for money.”

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Posted 5 years ago

“Good services, fast delivery, so far now problems”

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Posted 5 years ago

“very easy and sraight forward to order”

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Posted 5 years ago

“Good products but sick of paying carriage on everything, and can only order 10 max of product I take so now way of saving buying in bulk vs the carriage”

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Posted 5 years ago

“I find it difficult to understand why I pay parcel insurance when I pay you for postage. By charging for postage you should bear the insurance costs, that is you charge me to insure a service I have paid you for, is this legal?”

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Posted 5 years ago

“Good pricing, good telephone service. Once I receive the parcel on time I can add further comments”

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Posted 5 years ago

“Many products which aren't available elsewhere. Reasonable prices and fast delivery.”

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Posted 5 years ago

“Great products at great prices and fast delivery!”

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Posted 5 years ago

“Always tons of lovely products with discount to choose from. Delivery on time and I have never had any issues with ordering or receiving.”

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Posted 5 years ago

“Very good value”

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Posted 5 years ago

“Very good service. Very reasonable prices.”

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Posted 5 years ago

“I love it, good price , a lot beautiful products”

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Posted 5 years ago

“. and easiest purchase online”

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Posted 5 years ago

“Very happy shopping with Notino lots of range of products to choose from at fab deal pricing and good service”

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Posted 5 years ago

Notino is rated 4.6 based on 3,667 reviews