Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,850 Reviews

90 %

of reviewers recommend Notino

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4.6

Based on 3,850 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good products and prices. Don’t accept American Express though.”

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Posted 3 years ago

“The delivery charges ridiculous”

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Posted 3 years ago

“Thought delivery was expensive at £3.99 for a small bottle of foundation”

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Posted 3 years ago

“I am using Notino for years now and I love it but this time, trying to change the address for my parcel to arrive at work was such a pain... can't belive you don't have the option to put the postcode and then just to choose the adress. Was a nightmare”

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Posted 4 years ago

“Very cumbersome going through check out problems with redirecting to paypal. Took me 6 attempts to pay for the order”

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Posted 4 years ago

“Too difficult to tell how you are paying: I got half way paying with PayPal but could not enter my billing address, so I reversed out of that and paid CC I hope I haven't paid twice!”

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Posted 4 years ago

“The product is great and the price is great but I spent much too much time looking for the delivery options, that in fact I never did find. Luckily it was broken down by Paypal. I also didn’t want to give a phone number and the system wouldn’t allow me to place the order until I had entered a house name. I had already entered the house number.”

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Posted 4 years ago

“The product, Burt's Bees Lip Balm, Pink Grapefruit came up easily as that's what I searched for, but when I went to pay the postage of £3.99 had been selected and I had no option to accept it even though there were 4 options on the list when I checked Delivery Information. I was unable to select the Post Office at only £3.49. Not impressed with this as no information was given for the reasons why I couldn't choose.”

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Posted 4 years ago

“Notino has good deals but I do think it's quite awful when you spend over £100/ £200 and still get charged for delivery. I find it so off putting, like come on guys we're in modern times..Surely you can find a delivery company to work alongside and make shipping free over £50 at least..For goodness sakes. Anyway apart from that prices aren't too bad, not always the cheapest so I always shop around first but it'll do for now.”

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Posted 4 years ago

“Good prices don’t like paying £3.99 delivery charge when spending over £150 .”

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Posted 4 years ago

“I think you should make it more clear that you are adding postage as it's not till the very end of purchase that you find it's been added. I also found your free postage if I bought a L'Oreal product and the perfume didn't work either so I ended up not purchasing the item from L'OREAL and only the perfume.”

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Posted 4 years ago

“To many extra charges. Pay for product, pay for Delivery,pay for tracker, pay for paying with paypal...”

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Posted 4 years ago

“I am happy with original price. Not too happy with paying £3.99 for delivery and £0.99 for delivery insurance. I've seen the same hair dyes on amazon 20p cheaper and free delivery. I'm also unsure if I will receive the free gift you offered, you ask for a promo code but that was impossible since you didn't ask for my email or phone number to send me a promo code.”

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Posted 4 years ago

“Love the web design and products they use (It would be nice to have Oskia as well) but I am terribly disappointed with their shipping price. Purchases over a certain amount should be free and so should click and collect. Why do I have to pay the same for DPD and collection? I use this for large shopping, but when I need couple items each month I go somewhere else..”

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Posted 4 years ago

“First time ordering from notino so far so good need to wait for my delivery.”

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Posted 4 years ago

“Price was not bad. It would of been nice to have free delivery on the fragrance brought at its price”

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Posted 4 years ago

“I don’t like paying delivery costs for anything”

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Posted 4 years ago

“This is my first experience shopping with Notino. The product I was looking for was priced a bit lower than other sites however I am not happy paying the delivery charges. Most places in the UK do not charge a delivery fee specially for goods over £40 or £50 so I was unhappy paying a £3.99 for a product over £70. However if it is a company policy I can’t do much about it but I would be hesitant to use this company again.”

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Posted 4 years ago

“There should be free delivery for purchases over £50 like other competitors.”

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Posted 4 years ago

“So far so good 👍”

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Posted 4 years ago

Notino is rated 4.6 based on 3,850 reviews