Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,065 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,065 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Notino 5 star review on 11th January 2023

Anonymous

Notino 5 star review on 10th December 2022

Maria Lee Carta

Notino 5 star review on 13th November 2022

David

Notino 2 star review on 16th September 2022

Gemma

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outrageous postage price , not declared until final click. BEWARE 😡”

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Posted 3 years ago

“I understood I was getting a discount at payment but didn't get it.”

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Posted 3 years ago

“You miss free delivery that's annoying”

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Posted 3 years ago

“Found product I was looking for but at checkout delivery charge didn't appear on Paypal page. Very strange.”

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Posted 3 years ago

“No mention of a delivery charge until I went to pay. Unhelpful”

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Posted 3 years ago

“i was bamboozled at the time of paying, also i could not find out the day of the delivery still i do not know when i am getting my merchendise!!”

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Posted 3 years ago

“Very straight forward to order will confirm when I receive goods”

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Posted 3 years ago

“I place order over £30 still charged me £4 for delivery There should be a option for free delivery on minimum spend. Products prices are great.”

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Posted 3 years ago

“Hidden delivery option”

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Posted 3 years ago

“I would like to wait until until I have received my order as this is the first tie I have bought from this company”

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Posted 3 years ago

“Made me less than happy. Disappointed with the shipping cost and at the find that it is being shipped from overseas. How long will I have to wait for it?”

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Posted 3 years ago

“I am unable to leave a review until my shopping experience is complete. Ask me again after I receive my purchase?”

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Posted 3 years ago

“Its something problem with my mail adress. I cant signed on my acont”

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Posted 3 years ago

“Finding product was easy but delivery charge was excessive, will buy elsewhere next time”

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Posted 3 years ago

“There's no mention of shipping costs until the last page, and you have to work it out yourself. I approved PayPal payment for the item, which didn't include postage at that point, so be careful. Also, if you sign up for the newsletter from the (English-language) homepage, you get an email in Czech.”

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Posted 3 years ago

“Very affordable”

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Posted 3 years ago

“Ordering was easy, however lets see re delivery and product.”

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Posted 3 years ago

“Products and prices are great but the site itself has technical issues. Screens freeze and I found myself having to go back to repeat the search again several times. The website needs improving and it needs to be more customer centric with better speed.”

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Posted 3 years ago

“Have bought this product before from Notino, as their price was most competitive. But now the price has increased a lot. So unhappy !!”

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Posted 3 years ago

“I was sending a present. I would have liked to have been able to sent messages”

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Posted 3 years ago

Notino is rated 4.6 based on 3,065 reviews