Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,661 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Notino made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect, always. Thanks :-}”

Helpful Report

Posted 2 years ago

“Good service, but I would prefer free delivery if you buy, for example, over 30 pounds.”

Helpful Report

Posted 2 years ago

“Good price on an item I was looking for, however everywhere on,I’ve says that Notino orders are free delivery over £30, I couldn’t get it to accept free delivery even when my basket was over £45, so deducted the extra items I didn’t really need & only spent £23. Free delivery on orders over an amount is pretty standard now. Shame about that”

Helpful Report

Posted 2 years ago

“Lovely items quick delivery and very well packaged”

Helpful Report

Posted 2 years ago

“Website so easy to use and service great. Quick and easy”

Helpful Report

Posted 2 years ago

“Best fragrance online shop .”

Helpful Report

Posted 2 years ago

“Always good price and notification of delivery and on time.”

Helpful Report

Posted 2 years ago

“2nd time using Notino, amazing prices that compare favourably with anything else that can be found online and massively undercut in-store alternatives. Will be my go-to place for all perfumes and aftershaves moving forward!”

Helpful Report

Posted 2 years ago

“I love Notino Always find my parfum for the best deals ever love it .definitely recommended”

Helpful Report

Posted 2 years ago

“Great site and always value for money.”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“Excellent value and service”

Helpful Report

Posted 2 years ago

“Good prices but it’s disappointing that you charge for delivery even for orders over £50.”

Helpful Report

Posted 2 years ago

“Znalazłam tu dużo produktów które szukałam już długi czas i jeszcze w dobrej cenie. Super”

Helpful Report

Posted 2 years ago

“Always ,get what you ask for. Great service, great prices 👍 been buying my make up here for the last few years. Genuine products , at sensational prices . Delivery on scheduled time x go above n beyond to help . Get into noting you won't be disappointed o. X merry Xmas to all.”

Helpful Report

Posted 2 years ago

“Easy to use and a great deal in comparison to other sites. The option of a free sample so you can still have the option to return items is amazing!! Best idea ever.”

Helpful Report

Posted 2 years ago

“SIMPLY EASY TO USE, FABULOUS.”

Helpful Report

Posted 2 years ago

“Very easy to use ordering on-line”

Helpful Report

Posted 2 years ago

“I found it very easy to order my perfumes but i was very disappointed that after spending nearly £200 i still had to pay postage.”

Helpful Report

Posted 2 years ago

“I,m always very happy to shop at Notino, because of your proffessionalism and efficiency and also reasonable pricing. keep up the good work.”

Helpful Report

Posted 2 years ago

Notino is rated 4.6 based on 3,661 reviews