Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,516 Reviews

90 %

of reviewers recommend Notino

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Metrics

4.6

Based on 3,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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Posted 1 year ago

“Easy to negotiate the website and loved the gift wrap option”

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Posted 1 year ago

“NOTINO Are a Fabulous Company to deal with, and I have Bought Many Many Mens Perfumes over the Last couple of years. You are able to find Brands at Notino that cannot be found elsewhere. Trustworthy and Reliable IMO So why go elsewhere.”

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Posted 1 year ago

“Great prices and really fast and efficient service.”

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Posted 1 year ago

“I do like Notino and they have a decent product selection, if not extensive, but I find it quite annoying that they offer free delivery for a few specific products only. Would be if they offered free delivery for orders over a specific amount, as most websites tend to do. Having said that, I have shopped at Notino before and haven't had any issues. Can't comment on the returns&refunds process because I have never returned anything.”

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Posted 1 year ago

“So easy to order”

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Posted 1 year ago

“Straight forward stress free ordering, special offer a bonus. What’s not to like!”

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Posted 1 year ago

“Love notino for the best deals on fragrances.”

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Posted 1 year ago

“Great products, great prices.”

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Posted 1 year ago

“Great choice of things I love at very very good prices, I have never been disappointed, in fact the complete opposite. Delivery is always on time. I always check on Notino before looking any further. Thank youx”

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Posted 1 year ago

“Always a pleasure..”

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Posted 1 year ago

“Good products, very competitive prices & efficient on delivery.”

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Posted 1 year ago

“Absolutely outstanding every time. Super simple website and easy to navigate. Outstanding deals constantly”

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Posted 1 year ago

“As I can't get out and about much anymore it's so easy to order like this good price to ..can I ask don't you do mashino clouds anymore ? Thanks sue”

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Posted 1 year ago

“Notino was so easy to use and there is such a wide variety of fragrances on offer, it was a really lovely experience and I look forward to shopping here again soon for sure.”

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Posted 1 year ago

“Easy and simple shopping”

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Posted 1 year ago

“Previous order was cancelled with no explanation. Let's see if any better this time.”

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Posted 1 year ago

“Good price 👍”

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Posted 1 year ago

“Very good services/offers/products”

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Posted 1 year ago

“Very easy to use very good prices”

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Posted 1 year ago

Notino is rated 4.6 based on 3,516 reviews