Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,605 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,605 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price is the best easy ordering fantastic offers use all the time”

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Posted 2 years ago

“Always quick and good supplies”

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Posted 2 years ago

“Could not pay for item Pay pal did not come up as an option until the following day No voucher codes would be acceptrd Took me over 12 hours to sort my order”

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Posted 2 years ago

“I'm always happy 😊”

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Posted 2 years ago

“Perfect, always. Thanks :-}”

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Posted 2 years ago

“Good service, but I would prefer free delivery if you buy, for example, over 30 pounds.”

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Posted 2 years ago

“Good price on an item I was looking for, however everywhere on,I’ve says that Notino orders are free delivery over £30, I couldn’t get it to accept free delivery even when my basket was over £45, so deducted the extra items I didn’t really need & only spent £23. Free delivery on orders over an amount is pretty standard now. Shame about that”

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Posted 2 years ago

“Lovely items quick delivery and very well packaged”

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Posted 2 years ago

“Website so easy to use and service great. Quick and easy”

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Posted 2 years ago

“Best fragrance online shop .”

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Posted 2 years ago

“Always good price and notification of delivery and on time.”

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Posted 2 years ago

“2nd time using Notino, amazing prices that compare favourably with anything else that can be found online and massively undercut in-store alternatives. Will be my go-to place for all perfumes and aftershaves moving forward!”

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Posted 2 years ago

“I love Notino Always find my parfum for the best deals ever love it .definitely recommended”

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Posted 2 years ago

“Great site and always value for money.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Excellent value and service”

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Posted 2 years ago

“Good prices but it’s disappointing that you charge for delivery even for orders over £50.”

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Posted 2 years ago

“Znalazłam tu dużo produktów które szukałam już długi czas i jeszcze w dobrej cenie. Super”

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Posted 2 years ago

“Always ,get what you ask for. Great service, great prices 👍 been buying my make up here for the last few years. Genuine products , at sensational prices . Delivery on scheduled time x go above n beyond to help . Get into noting you won't be disappointed o. X merry Xmas to all.”

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Posted 2 years ago

“Easy to use and a great deal in comparison to other sites. The option of a free sample so you can still have the option to return items is amazing!! Best idea ever.”

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Posted 2 years ago

Notino is rated 4.6 based on 3,605 reviews