Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,617 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service . Love how they give option about packaging . Delivery always on time .”

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Posted 4 years ago

“Rubbish company, awful customer service. Bought waxing kit and they send me only waxing heater, if I wanted to buy a heater I'd buy only heater. I send them email and after reply they disappeared. No answer no money no the rest of order. Shocking. Its actually not about the money but about humanity and honesty. Definitely out of list and advice for everyone else before buying.”

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Posted 4 years ago

“easy to navigate the site and excellent choice of products.”

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Posted 4 years ago

“Very easy to use , thank you”

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Posted 4 years ago

“Seemed really user-friendly - very straightforward at competitive prices”

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Posted 4 years ago

“Good price and easy to use website”

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Posted 4 years ago

“Great place for all beauty shopping”

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Posted 4 years ago

“Competitive prices look forward to arrival of product. Maybe free postage on orders over £50 would suit many people”

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Posted 4 years ago

“I really enjoy shopping here. Just about everything i need i can get it here for a good price. I get what i order in quick time and great condition.”

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Posted 4 years ago

“Love this online shopping experience, great value and so many products. Pity delivery isn't free, they should change this. At least when one orders over £50.”

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Posted 4 years ago

“The deals on here are just amazing. amazing. Very loyal customer!!!!”

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Posted 4 years ago

“Always happy to bay for me and for my husband good price and fast delivery 😻”

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Posted 4 years ago

“Its something problem with my mail adress. I cant signed on my acont”

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Posted 4 years ago

“Very straight forward and easy , thanks guys .”

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Posted 4 years ago

“Very very easy”

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Posted 4 years ago

“All fine thank you and I look forward to receiving the scent I have wanted for a long time”

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Posted 4 years ago

“Very competitive prices i can find whatever I’m looking for mostly niche perfume samples 😊 all tho I will like it more if delivery charges are less or not at all after certain amount But still like it”

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Posted 4 years ago

“Not heard of the company before but a Google search for some much loved but hard to get Korres shower gel brought me here! Impressed by the prices and big choice of products. I will definitely be back :)”

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Posted 4 years ago

“Product prices very competitive, but need to take into account min £3.99 delivery charge. I love that you can order small perfume samples - although I wish some of them were cheaper.”

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Posted 4 years ago

“Finding product was easy but delivery charge was excessive, will buy elsewhere next time”

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Posted 4 years ago

Notino is rated 4.6 based on 3,617 reviews