Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,802 Reviews

90 %

of reviewers recommend Notino

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Metrics

4.6

Based on 3,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service the quality and your prices thank you”

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Posted 5 years ago

“Terrible customer service! Never have I experienced such rubbish service, I ordered an item by mistake and the next hour (early in the AM around 3am), I requested it to be cancelled as I'm well within my rights and they said they're already processing it?! A few days later I received the item and they said I can return it for a refund. I had to pay for postage as well and they had no return label?! A big company like this, you would expect a free return label and they said they would only refund my postage what they consider appropriate?! Once returned, they said they've inspected it and claim the warehouse have said the item was opened when it was never opened at all! They refuse to refund me basing it on "hygiene reasons" saying they can send me it back or send the voucher what I've used?! When it's not even been used. Will NEVER SHOP from here again. Avoid like the plague. Don't know how to run a business. Shambles.”

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Posted 5 years ago

“First time.”

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Posted 5 years ago

“Faulty web programming made payment difficult. No stock of many items. Could do better”

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Posted 5 years ago

“Notino is my favourite website. Fast delivery.”

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Posted 5 years ago

“Wow... start to finish maximum two minutes. Slick, easy, 🦄 perfume on its way.”

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Posted 5 years ago

“Really simple to use, found product quickly, paying for item quick and very simple, would definitely recommend.”

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Posted 5 years ago

“You guy have wonderful deals which I think is really good”

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Posted 5 years ago

“First time ordering from this site. Found it easy to negotiate and order.”

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Posted 5 years ago

“i was bamboozled at the time of paying, also i could not find out the day of the delivery still i do not know when i am getting my merchendise!!”

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Posted 5 years ago

“Excellent!”

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Posted 5 years ago

“Yes. Good choice of products and reasonable prices. Thank you.”

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Posted 5 years ago

“Speedy delivery and great prices”

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Posted 5 years ago

“Yes, very effective. Good products.”

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Posted 5 years ago

“Found everything I was looking for wonderful.”

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Posted 5 years ago

“This company is great I have bought perfumes at great discounts but you must get it while it is on special . Really pleased with all my purchases. Especially hair products and Skin Thank you”

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Posted 5 years ago

“Very straight forward to order will confirm when I receive goods”

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Posted 5 years ago

“Love Nutino! I won’t shop anywhere else”

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Posted 5 years ago

“Very easy to process to order... good price....”

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Posted 5 years ago

“Never had a problem with notino fast shipping great prices.”

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Posted 5 years ago

Notino is rated 4.6 based on 3,802 reviews