Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,850 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,850 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Notino is my favorite store, I shop there every month and I am very satisfied”

Helpful Report

Posted 10 months ago

“Returned an unwanted item which they got. Refund via original payment method of PayPal refused. Tried to push a voucher instead. Refund would only be issued if I provide my international bank codes ( swift and bic). Told refund could take up to 14 days and guess what, I’m on day 14 and still not paid. Avoid this company, alarm bells are ringing. I now see lots of complaints also about counterfeit products. This doesn’t surprise me. STAY AWAY”

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Posted 10 months ago

“Good fragrances and sometimes good prices, but why is there always a delivery charge even for loyal customers???”

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Posted 10 months ago

“Fantastic offers!”

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Posted 10 months ago

“Easy to order. Always update delivery and deliver on time. Very efficient company. Perfumes always packed safely.”

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Posted 10 months ago

“Am not sure if I paidtwice Am not sure if I paid twice”

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Posted 10 months ago

“I've ordered several items from Notino in the past couple of years, and never had any issue. I'm hoping my latest order will be the same.”

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Posted 10 months ago

“I am 67 years and I can fing online shopping technically dufficult. It was easy with you.”

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Posted 10 months ago

“I buy Bourjois from Notino, practically the only UK supplier now so please don't stop stocking Bourjois, which is amazing value. Everything is great , no issues with orders which are packed well and delivery is quick by DPD. All round excellent !”

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Posted 10 months ago

“Very quick Ability to pay with Klarna fantastic”

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Posted 10 months ago

“Great prices and user friendly website”

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Posted 10 months ago

“Love Notino and such great prices”

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Posted 10 months ago

“Didn’t take of the discount after I put code in”

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Posted 10 months ago

“Excellent choice”

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Posted 10 months ago

“Easy to use website and always great discounted prices. Keep you fully informed of delivery too.”

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Posted 10 months ago

“Always good to shop notino x”

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Posted 10 months ago

“Your Web Site is great. A choice of Delivery Co's. You do what you say on the tin.”

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Posted 10 months ago

“Initial deal was free delivery - then added delivery when applying discount - phoned cs and they sent discount voucher for delivery amount - prefer not to chase advertised cost compliance but was honoured.”

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Posted 10 months ago

“When I paid via PayPal, the total amount taken was considerably more than it should have been including more for delivery. Very misleading.”

Helpful Report

Posted 10 months ago

“found the exact products i wanted and it was easy to purchase, also got discount.”

Helpful Report

Posted 10 months ago

Notino is rated 4.6 based on 3,850 reviews