Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,603 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,603 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous 😍”

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Posted 9 months ago

“After great difficulty I eventually found what I wanted, if when I receive the order all is correct I shall be very pleased with the service. PH.”

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Posted 9 months ago

“All ok except delivery should be free if the customer is to manage the delivery himself/herself from a pickup point. Can’t understand why you are specifying the ‘Payment’ charge to be ‘Free’? (Don’t experience this with any other UK online orders).”

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Posted 9 months ago

“Not going to lie. It really really REALLY bugs me to pay for postage and packing at every order but other than that, notino is the best and is my go to shop for my skincare products. I just wish they had a yearly delivery plan, like £9.95 or something. Thank you ♥”

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Posted 9 months ago

“This is my 2nd time using Notino. Found by accident but a considerably happy one! I decided to return to Notino as the prices of some of my favourite items are considerably better than other sites and it's quite enjoyable browsing through. The layout is really easy to use. All in all notino has a 👍from me! Now just eagerly awaiting my current order!!”

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Posted 9 months ago

“Your prices are great. You always have exactly what I am looking for in skin products!”

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Posted 9 months ago

“Absolutely happy. Easy and I can find good things,which I have been searching for ages. Love this place 💖”

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Posted 9 months ago

“An excellent web page easy to use and place an order.”

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Posted 9 months ago

“Good seller and good products.”

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Posted 9 months ago

“Easy site to use orders always arrive on time and well packed”

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Posted 9 months ago

“Good price and easy to order”

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Posted 10 months ago

“Love matrix products ♥️”

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Posted 10 months ago

“I can buy certain products that I can only get in Italy. There are always special offers & order arrives on time. I have been shopping with Notino for 4 years with no complaints.”

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Posted 10 months ago

“Easy website, great purchase at great price”

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Posted 10 months ago

“I love shopping with Notino :) Great prices, discounts and absolutely wonderful products! Thank you very much.”

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Posted 10 months ago

“I'm very happy customer! All products are always great, great value of money and always a good choice! Thanks”

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Posted 10 months ago

“Great value for money,,fantastic service fast and efficient to, always email with offers great communication,I would recommend this company”

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Posted 10 months ago

“Always prompt service and delivery - excellent.”

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Posted 10 months ago

“Always a good choice 👌”

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Posted 10 months ago

“Always veru ok”

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Posted 10 months ago

Notino is rated 4.6 based on 3,603 reviews