Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,444 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product, highly recommend. Low price.”

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Posted 6 months ago

“The site is easy to follow and it quicy learned what I was looking for and showed me similar products. Will use this site again.”

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Posted 6 months ago

“Brilliant company with some the best value offers on men's fragrances anywhere on the internet.”

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Posted 6 months ago

“I like shopping with you”

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Posted 6 months ago

“Good service great price”

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Posted 6 months ago

“I like browsing through the site. Lots of different items. And it gives you a great description. Thank you”

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Posted 6 months ago

“Excellent products and customer service, prompt delivery, best company for special offers thank you”

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Posted 6 months ago

“Great website, good prices.”

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Posted 6 months ago

“Always easy satisfying experience”

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Posted 6 months ago

“Great shopping, got everything I wanted and a free gift. Wow! Cheapest prices by miles.”

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Posted 6 months ago

“Wonderful products.”

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Posted 6 months ago

“Quick easy good delivery and great price”

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Posted 6 months ago

“Always the best place to shop ❤️”

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Posted 6 months ago

“Great thank you”

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Posted 6 months ago

“Easy to order”

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Posted 6 months ago

“Good company to shop with always give you a free gift and very efficient”

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Posted 6 months ago

“I didn’t get my free postage even though I ordered products that valued over 30£”

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Posted 6 months ago

“Good service at good prices”

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Posted 6 months ago

“Quick and easy ordering”

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Posted 6 months ago

“A very poor and bad service, ordered few items 9 days ago,it was a gift for my sister and i was about to flight and i was told that the parcel was damaged so i requested another one a replacement, and again it was sent without my address can you imagine that, sending a parcel with just a name!?! I called the courier and they asked me to contact Notino and asked them to modify the address I did so early in the morning but they don't care the advisor told me that they wouldn't deliver it and they will wait until the next day i explained to them that I'm travelling and it's urgent and all this happened because of them,they are faulty but they refused to do any effort,can you imagine that i rescheduled the flight and i paid fees for that,and i promised the items to my sister's for her birthday and I'm travelling empty handed,so because i won't be at home i requested a return and straight away i received an email that the parcel is back to them(notino) and that they will issue the refund within 24 hours So to be returned it's okay,and to deliver it they can't It's disrespectful They don't really care about their customers 10 days to get nothing just imagine that”

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Posted 6 months ago

Notino is rated 4.6 based on 3,444 reviews