Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,662 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,662 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is great and the price is great but I spent much too much time looking for the delivery options, that in fact I never did find. Luckily it was broken down by Paypal. I also didn’t want to give a phone number and the system wouldn’t allow me to place the order until I had entered a house name. I had already entered the house number.”

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Posted 3 years ago

“I have been using Notino for a few years now since discovering they do Syoss hair products. They are always reliable, fast delivery and have good stock. This time I couldn't get the most important item Syoss regenerative hair serum which is a wonder product.”

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Posted 3 years ago

“Great offers and easy to shop”

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Posted 3 years ago

“Reliable service from notino and affordable, original products.”

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Posted 3 years ago

“I love my orders from Notino . Great selection plus good prices . Nothing can beat Notino .”

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Posted 3 years ago

“Great service, good selection of products”

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Posted 3 years ago

“Great prices, promos and easy to use”

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Posted 3 years ago

“Thought I would get a free. Delivery with being a returning customer .I also work for the nhs ...a little disappointed with this”

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Posted 3 years ago

“Great Place for shopping, in store and on-line , Highly Recommend !! FK ;) x”

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Posted 3 years ago

“Very pleasant shop”

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Posted 3 years ago

“This is the 4 th time ordering from Notino The postage has always been quick and the items are always impeccable Big thank you to a super”

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Posted 3 years ago

“As usual, easy to use ordering and excellent service. Thank you”

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Posted 3 years ago

“Great prices. I save a lot of money by buying products here. Love this website”

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Posted 3 years ago

“Great value for money, delivery is fast”

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Posted 3 years ago

“very easy website good discounts free delivery today”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“None of the promo codes worked”

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Posted 3 years ago

“Years I do shopping with you so nothing to say I am always happy.”

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Posted 3 years ago

“Fast delivery and lov prices. Items packed very well. Very good service.”

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Posted 3 years ago

“The product, Burt's Bees Lip Balm, Pink Grapefruit came up easily as that's what I searched for, but when I went to pay the postage of £3.99 had been selected and I had no option to accept it even though there were 4 options on the list when I checked Delivery Information. I was unable to select the Post Office at only £3.49. Not impressed with this as no information was given for the reasons why I couldn't choose.”

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Posted 3 years ago

Notino is rated 4.6 based on 3,662 reviews