Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,458 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,458 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Almost £20 less for a Dior perfume than the prices available at the competition. Love it. As Usual :)”

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Posted 3 years ago

“Great great prices,easy to navigate A very happy experience, plus a decent postage price which is sometimes free on certain days or products Great way to shop, very happy”

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Posted 3 years ago

“Many products and brands but not happy because you are not showing the ingredients. At least a piece of the back side of the product. Happy with the products as are original and comes wrapped well and fast delivered. Thanks”

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Posted 3 years ago

“Excellent service but I don't understand how free delivery works!”

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Posted 3 years ago

“Fast efficient service - very happy so far.”

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Posted 3 years ago

“Great products great prices thank you 🙏🏼”

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Posted 3 years ago

“Prices are great...the reason I didn't give five stars, was because the free delivery didn't work 😑”

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Posted 3 years ago

“Good price”

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Posted 3 years ago

“Excellent really easy will order again”

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Posted 3 years ago

“The above stated topics are very encouraging 👏”

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Posted 3 years ago

“First time shopping with you web site rather difficult”

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Posted 3 years ago

“Always love your shopping experience, always easy to find the items I want. Plus easy checkout. Thank You x”

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Posted 3 years ago

“Amazing shop online”

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Posted 3 years ago

“I shop regularly with Notino with great satisfaction. Goods arrive on time & always well packaged. I did have a query once & unfortunately you never replied. This is why I have given your customer service 4 stars instead of 5.”

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Posted 3 years ago

“Good prices - easy ordering and, hopefully, speedy delivery !!”

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Posted 3 years ago

“I like this site but the product I bought said free delivery but at checkout i got charged for delivery”

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Posted 3 years ago

“Just like Notino”

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Posted 3 years ago

“Expensive delivrry charge !!!”

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Posted 3 years ago

“Had a problem while processing order and Valerie from Notino helpline was very helpful friendly professional and patient! Thank you! (Why asking question about delivery when you just placed order, annoying pop up system)”

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Posted 3 years ago

“Easy and quick ordering process+great variety of products! You have everything!!”

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Posted 3 years ago

Notino is rated 4.6 based on 3,458 reviews