Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,662 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,662 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and excellent range of skin care products”

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Posted 3 years ago

“Great price, easy to order. Fingers crossed delivery is as great 🙂”

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Posted 3 years ago

“Good product price. Not the cheapest to get delivered. Typically, once a set value is reached then the delivery would be free. (-1 star for the combination)”

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Posted 3 years ago

“Goods are always arrive in perfect condition , on time and there is never any problems with ordering. I prefer NOTINO to any other company most Importantly they are also very competitive price wise.”

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Posted 3 years ago

“Notino has good deals but I do think it's quite awful when you spend over £100/ £200 and still get charged for delivery. I find it so off putting, like come on guys we're in modern times..Surely you can find a delivery company to work alongside and make shipping free over £50 at least..For goodness sakes. Anyway apart from that prices aren't too bad, not always the cheapest so I always shop around first but it'll do for now.”

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Posted 3 years ago

“Very good company, never had any problems”

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Posted 3 years ago

“Good prices don’t like paying £3.99 delivery charge when spending over £150 .”

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Posted 3 years ago

“Always happy to shop with you and delivery and notifications all on time as stated thank you”

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Posted 3 years ago

“Very quick and easy”

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Posted 3 years ago

“Notino is the best cosmetics/ perfumery shop on the internet. The prices are very competetive ; much cheaper than the high street or large city stores. When I have phoned in an order the staff are extremely pleasant. Two days down the line and the parcel is delivered.”

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Posted 3 years ago

“I bought a small package from this company and was not happy with the £3.99 delivery charge. I've yet to receive it so if its late, I'll let you know.”

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Posted 3 years ago

“Great company, goods are always delivered prompt and well packed. Have some great discounts and FREE gifts !! Love a free gift delighted I found you Notino”

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Posted 3 years ago

“I think you should make it more clear that you are adding postage as it's not till the very end of purchase that you find it's been added. I also found your free postage if I bought a L'Oreal product and the perfume didn't work either so I ended up not purchasing the item from L'OREAL and only the perfume.”

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Posted 3 years ago

“The best place in Europe to buy fragrances in my opinion excellent experience using notino good prices would definitely recommend using notino for fragrances good job notino.👍”

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Posted 3 years ago

“Perfect and Goood Perfume”

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Posted 3 years ago

“OK. I like”

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Posted 3 years ago

“I like shopping on the Notion site. All the products are well displayed and easy to find if looking for something specific My first purchase arrived on time and well packaged.”

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Posted 3 years ago

“Best perfume site for value for money and speedy delivery”

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Posted 3 years ago

“Love Notino, they always have great offers and prices, also they deliver sooooo fast!!”

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Posted 3 years ago

“To many extra charges. Pay for product, pay for Delivery,pay for tracker, pay for paying with paypal...”

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Posted 3 years ago

Notino is rated 4.6 based on 3,662 reviews