Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,460 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,460 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used this site a few times now, it’s very reasonably priced for perfume. I always get what I need and it’s delivered quickly. On the whole excellent service.”

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Posted 3 years ago

“Excellent service thanks”

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Posted 3 years ago

“Theyve removed my review . Cant run away forever or publish fake ones! If I could leave 0 * i would for Notino. I would. Its says micro mini but unless you have micro mini hands theyre a joke. I have used tweezerman all my life and never experienced a bad one till today. Yet if you buy direct from tweezerman theyre amazing at returns and customer service. Notino on the other hand. Are terrible. Have rude and shameful customer service. Somebody on the phone transfers you to email and a person with the name A is just on next level ignorant. Something isnt right at With their customer service. They dont answer any direct questions and only refer you to terms and conditions. They dont offer free returns and bare in mind most items are beauty items so if anything is wrong or not right… forget it! No refund or labels in the box. They also refuse to even let you speak to a manager. Ive asked 4 times and seems theyre scamming people. There are other more trustworthy places to buy even if a little more money. But you get what you pay for in notino’s case. Nonsense. Please dont spend money here or bother contacting them to help sort out any issues either. Its well known that online shopping naturally doesnt always deliver what you see online. They dont have exact size dimensions and photos are very misleading. Thankfully i only ordered one item and nothing else . I will take this further as consumer rights are being ignored for their own profits. No more notino.”

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Posted 3 years ago

“A lot of products in good prices which I couldn't find somewhere else. I am so happy of Notino!”

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Posted 3 years ago

“was buying many times from Notino.great service,prices.quick delivery always on time and the wrapping its just something wow.every single item is wrapped separately.”

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Posted 3 years ago

“NOTINO fantastic deals ⭐️💕”

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Posted 3 years ago

“I'm a returning customer again and again fantastic prices and a wide range of products.”

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Posted 3 years ago

“Competitive, easy and quick!”

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Posted 3 years ago

“NOTINO has really good offers on the hair mousse I use and their website is easy to use.”

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Posted 3 years ago

“Notino is BEST!”

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Posted 3 years ago

“Easy to deal with & very competitive prices & great service.”

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Posted 3 years ago

“Great job”

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Posted 3 years ago

“Very easy to order.”

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Posted 3 years ago

“Great discount”

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Posted 3 years ago

“Good value products, always deliver on time. Good service”

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Posted 3 years ago

“The best online fragrance store available in the U.K,”

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Posted 3 years ago

“Very disappointed that after ordering goods worth over £140 that you still charged me £4 postage 😡”

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Posted 3 years ago

“Easy to order with good prices, would be a nice touch if they provided free samples. Maybe they do though as I've not received my parcel yet :)”

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Posted 3 years ago

“I have never had a problem ordering and receiving goods promptly. There are always special discounts available. Delivery excellent. The best service all round thank you”

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Posted 3 years ago

“Very happy”

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Posted 3 years ago

Notino is rated 4.6 based on 3,460 reviews