Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,663 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just ordered! Even with postage price okay! All pretty straight forward ordering!”

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Posted 3 years ago

“I am happy with original price. Not too happy with paying £3.99 for delivery and £0.99 for delivery insurance. I've seen the same hair dyes on amazon 20p cheaper and free delivery. I'm also unsure if I will receive the free gift you offered, you ask for a promo code but that was impossible since you didn't ask for my email or phone number to send me a promo code.”

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Posted 3 years ago

“Great quality products from top brands at great prices. Have used notino for a few years now and wouldn’t think of going anywhere else.”

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Posted 3 years ago

“Nice website easy to understand”

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Posted 3 years ago

“Excellent value for money and good choice of products. Hoping delivery delivers too!”

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Posted 3 years ago

“I am giving Notino 5 star for ease of use on their user friendly website first time customer hoping delivery will be as good as the ordering . Thank you”

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Posted 3 years ago

“Love the web design and products they use (It would be nice to have Oskia as well) but I am terribly disappointed with their shipping price. Purchases over a certain amount should be free and so should click and collect. Why do I have to pay the same for DPD and collection? I use this for large shopping, but when I need couple items each month I go somewhere else..”

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Posted 3 years ago

“Very seriously! I had no problem with them, never.”

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Posted 3 years ago

“No hassle site with fabulous make up etc. Their perfume prices are excellent the genuine article. Delivery first class. Thoroughly recommend as customer service great.”

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Posted 3 years ago

“Great place to buy perfume and toiletries and great service x”

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Posted 3 years ago

“First time ordering from notino so far so good need to wait for my delivery.”

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Posted 3 years ago

“This was easy to order will confirm on delivery”

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Posted 3 years ago

“Good price .Good service.”

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Posted 3 years ago

“Always a good experience, always finds what I need. Fair prices and quick delivery Thank you”

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Posted 3 years ago

“Lubię kupować na Notino ponieważ są przystępne ceny, zawsze znajdę tego czego szukam, dostawa jest w terminie .Dziękuje”

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Posted 3 years ago

“Great deal”

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Posted 3 years ago

“Yes enjoyed shopping with you, how long until it arrives”

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Posted 3 years ago

“Got aftershave for son cheapest around”

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Posted 3 years ago

“Notino is great 10/10 on price and delivery. I have not returned a purchase and therfore cannot comment on this. However, I do believe they would make the process effortless.”

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Posted 3 years ago

“Excellent company. Brilliant delivery as always.”

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Posted 3 years ago

Notino is rated 4.6 based on 3,663 reviews