Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,667 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is great I have bought perfumes at great discounts but you must get it while it is on special . Really pleased with all my purchases. Especially hair products and Skin Thank you”

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Posted 4 years ago

“Very straight forward to order will confirm when I receive goods”

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Posted 4 years ago

“Love Nutino! I won’t shop anywhere else”

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Posted 4 years ago

“Very easy to process to order... good price....”

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Posted 4 years ago

“Never had a problem with notino fast shipping great prices.”

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Posted 4 years ago

“Very difficult to obtain refunds. samples half filled on previous orders. not really happy. 1st time writing review”

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Posted 4 years ago

“Fast and easy to use”

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Posted 4 years ago

“Excellent service so quick and easy to order and a good price! Thank you Notino.”

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Posted 4 years ago

“Never had problems with goods and delivery and all authentic items”

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Posted 4 years ago

“good prices for goods, but expensive shipping.”

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Posted 4 years ago

“I enjoyed my shopping experience with you, you have a lot of the products I use, I have recently stocked up on all I need which was before I found your site. I will be back later in the year”

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Posted 4 years ago

“Shopping experience was nice but i was thinking in will get free postage if order a lot of stuff (even it was on some websites information about free delivery) so i have been charged for it. Other then this i hope my delivery will arrive ok :-)”

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Posted 4 years ago

“I've been very happy with the site ytdll everyone thanks”

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Posted 4 years ago

“Gave clear information and was very easy to use”

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Posted 4 years ago

“I place order over £30 still charged me £4 for delivery There should be a option for free delivery on minimum spend. Products prices are great.”

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Posted 4 years ago

“i love this website. i find so many sold out products that are good prices”

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Posted 4 years ago

“I think your discounts are really good”

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Posted 4 years ago

“EASY ORDER AND GREAT PRICES”

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Posted 4 years ago

“Very efficient. Easy to use. My second order - would recommend.”

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Posted 4 years ago

“Today was only the 2nd time I've ordered from Notino. The first time I was very impressed with the delivery & packaging. Can definitely recommend. Thankyou 👍”

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Posted 4 years ago

Notino is rated 4.6 based on 3,667 reviews