Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,766 Reviews

90 %

of reviewers recommend Notino

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Metrics

4.6

Based on 3,766 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great 👍 😍”

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Posted 1 year ago

“The delivery fee does not appear until you pay.”

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Posted 1 year ago

“Easy website great prices”

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Posted 1 year ago

“I have been using Notino for years, both in their Polish and UK branch. Consistently amazing service and fast delivery along with huge selection of beauty products and perfumes at great prices. I always look for a good deal and I have compared other websites for perfumes - Notino beats them all in value for money and I have recommended it to my friends. What's more, I can find skincare products by Polish brands which are unavailable elsewhere so I always stock up on my favourites here. Thank you, keep it up!”

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Posted 1 year ago

“Really love Notino!!! always get good bargains...”

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Posted 1 year ago

“Quick and efficient x”

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Posted 1 year ago

“You address form is a total mess, you put the house number AFTER the street. FIX IT.”

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Posted 1 year ago

“very happy with products and price and service”

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Posted 1 year ago

“So much fun, and lots of goodies to treat myself.. Love trying all the different products x”

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Posted 1 year ago

“Always super value, great range of products. When something was unavailable, I was quickly and automatically refunded. Great service.”

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Posted 1 year ago

“Nice and easy to use. Paypal is a good option. But, mainly the savings are excellent. When looking online some major well known high street stores (Boots) etc were more than double the price. I have ordered from Notino many times now and the service and quality of products is excellent. Thank you. Steven”

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Posted 1 year ago

“I have been ordering from Notino for 5 years & never had a problem.Products are authentic,I know this as I have worked in the beauty business for many years.Competitive prices & good discounts .Always delivers on time.Thank you Notino.”

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Posted 1 year ago

“Not free delivery”

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Posted 1 year ago

“Nice and easy to use and navigate some good things on this site 👌 👍 😀”

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Posted 1 year ago

“Jeg sendte en YSL pudder retur. Jeg lavede en returnering og printede det label, som der kom med returneringen. Den kunne de ikke scanne ved indlevering og jeg kunne derfor ikke få et tracking nr., men bliver oplyst at pakken sagtens kan sendes retur uden, da label indeholder det, som det skal. Nu kan Notino ikke finde min returnering og har derfor afvist denne. Jeg skal nu betale for et produkt, som jeg ikke er i besiddelse af og kundeservice er ikke behjælpelige, hvis det ikke er et tracking nr. Så jeg anbefaler absolut ikke at købe herfra, hvis der er en chance for, at man skal sende noget retur.”

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Posted 1 year ago

“Excellent prices and service”

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Posted 1 year ago

“Easy to use … and a good price Thankyou”

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Posted 1 year ago

“Easy to transact business with notino”

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Posted 1 year ago

“I had to change the delivery details on a purchase I made literally an hour earlier. I rang them and a lovely lady dealt with my misdemeanor, then I realised I made another mistake. I apologised. It was no problem. The lovely lady changed the details yet again. There was no attitude, she just changed the details again. Superb Customer Service. I will be back🙏”

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Posted 1 year ago

“Excellent service every time.”

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Posted 1 year ago

Notino is rated 4.6 based on 3,766 reviews