Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,618 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its always awkward when buying gifts for my Wife for Birthdays,Christmas etc but this shop has it all. Very easy to order and website is really good. Highly recommended 👌 👍 👏”

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Posted 5 years ago

“Notino had everything i was looking for last time i ordered and it was alot cheaper than high street stores, fenjal is not Very popular in alot of the stores and when you do find it your very limited on choice and a little more expensive. Ive never had to use customer service or return anything I would highly recommend notino if your looking for Christmas presents and gift sets or just your favourite product you won't be disappointed and delivery is fast. Just one down bit is I think you should have or do free delivery if you spend £40 or more like alot of online shops as I would shop more if this was to be .”

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Posted 5 years ago

“Excellent prices and service”

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Posted 5 years ago

“Large selection of lovely products, realistic prices. Overall am very pleased.”

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Posted 5 years ago

“Found my favourite perfume at such a good price! Will definitely be using Notino again! Have recommended it to friends too!”

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Posted 5 years ago

“My partner loves this product and I can't get it anywhere, so I was happy to be able to get it. Thanks”

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Posted 5 years ago

“Not very computer literate but finally got where I was going To J chipchase”

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Posted 5 years ago

“Great prices for quality products”

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Posted 5 years ago

“I absolutely love Notino, I've been a customer for years and in several countries. They stock a lot of very good brands, including natural and organic products, with mostly unbeatable prices when comparing to any other website. Just too bad about the excessive bubble wrap used, but one can pay for eco friendly packaging.”

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Posted 5 years ago

“I have used your company several time great products and good prices quick delivery thanks”

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Posted 5 years ago

“At the price of the goods and the very light weight it is very unusual to be charging for delivery. Very disappointed.”

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Posted 5 years ago

“Ordered through Notino several times and always pleased with service and prices.”

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Posted 5 years ago

“I've never had an issue with any of my orders, the prices are fantastic (usually cheaper than high street brands) and I always get it exactly when it's supposed to turn up! Notino just make life easier when it comes to buying my favourite brands!”

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Posted 5 years ago

“Easy and info good”

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Posted 5 years ago

“Great company. Easy to order and prompt delivery. Definitely recommend notino. Prices are great too.”

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Posted 5 years ago

“So easily to find any info and description”

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Posted 5 years ago

“Always been satisfied with products & customer service”

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Posted 5 years ago

“Notino has really great prices and their specials are unlike those found in the UK. I love their huge range of designer and niche fragrances.”

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Posted 5 years ago

“So my favourite perfume is really expensive, have gone on multiple site to find the cheapest but most I saved was between 10 and 20% then I found Notino and saved so much I bought 2 lots and with free delivery what's not to love!”

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Posted 5 years ago

“Excellent service and delivery”

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Posted 5 years ago

Notino is rated 4.6 based on 3,618 reviews