Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,661 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and efficient service. So easy to use.”

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Posted 3 years ago

“Great experience”

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Posted 3 years ago

“Good prices and good quality. Always happy with purchases. 🙂🙂🙂”

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Posted 3 years ago

“So pleased you still stock Artdeco products, their eyebrow pencil (03) is the perfect shade for me, I struggle to find one anywhere else! Thank you Notino x”

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Posted 3 years ago

“Price and delivery”

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Posted 3 years ago

“Notino are one of the best sites for discounted fragrances. It also has a wide range of other beauty items. Truly a trustworthy site. I have purchased many times from them and in cases where I had issues, the customer service has always been great and any issues resolved. The return policy on fragrance is unmatched and makes it easy as a consumer to keep coming back to this site.”

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Posted 3 years ago

“Very easy and fast transaction to order, highly recommend Notink”

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Posted 3 years ago

“Fantastic deals”

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Posted 3 years ago

“Excellent price, delivery is great. Love this company.”

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Posted 3 years ago

“It's great that I am able now to find hair products I couldn't find before! Thank you!”

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Posted 3 years ago

“Fast efficient website with fab price”

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Posted 3 years ago

“The item I purchased was labelled “free delivery” but I’ve had to pay £3.49 collect fee.”

Notino 2 star review on 16th September 2022

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Posted 3 years ago

“Got in a muddle with placing the order. Called the number shown. Almost straight through. Very helpful agent sorted it swiftly. I am impressed.Good discount a bonus!”

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Posted 3 years ago

“Really like prices and ease of using the site:) Only 4 out of 5 as would prefer quicker delivery for the cost , but happy over all :)”

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Posted 3 years ago

“Excellent in every way”

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Posted 3 years ago

“Love the fact that I can still purchase perfume no longer available in store.”

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Posted 3 years ago

“Easy problem free transaction”

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Posted 3 years ago

“Great service and amazing discount for royal customers , Wonderful .”

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Posted 3 years ago

“Been purchasing items from Notino in last 5 years never have had an issue with product or delivery.”

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Posted 3 years ago

“Great website, easy to navigate, the best value I could find. I've used this company several times, lovely customer service, and always swift delivery.”

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Posted 3 years ago

Notino is rated 4.6 based on 3,661 reviews