Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,661 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What if you did buy in time, with guaranteed Xmas delivery, and you company sent from Czech republic to Netherlands to UK and then to ireland, so not hope it would arrive, 720116061 whats point in guaranteed delivery if your company sent parcel around Europe it's obviously not going to arrive and your customer services are useless and work from a script”

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Posted 3 years ago

“Good search engine! Great product range and very competitive pricing”

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Posted 3 years ago

“Hoping my order will arrive by the estimated 28th December...I'll let you know 🙏 🤞”

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Posted 3 years ago

“Sensible pricing and always happy with the service”

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Posted 3 years ago

“Happy if arrived before Christmas”

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Posted 3 years ago

“I just love this website”

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Posted 3 years ago

“The best online shop. 100% recommended”

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Posted 3 years ago

“great website, great offers”

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Posted 3 years ago

“As always it was a seamless experience to Oder online and with 20% discount the prices were Even better”

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Posted 3 years ago

“Very good customer service and excellent products 😊 and good prices 👍”

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Posted 3 years ago

“Very competitive prices plus a discount voucher makes your perfumes cheaper than anywhere else. Just hoping they arrive for Xmas ordering 9 days beforehand!”

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Posted 3 years ago

“Will await delivery + sniff test”

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Posted 3 years ago

“Found the site and prices good particularly with a discount code. However, when it came to pay, you can only do so from a UK address. I’m abroad and my credit card is registered abroad. I was therefore unable to use it, which also excluded me from the payment protection that offers. I’m sure many people abroad want to buy gifts in UK and your site doesn’t allow it. It’s also costly to phone and do it direct, as with Brexit there’s no longer free calls from Europe”

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Posted 3 years ago

“Very easy to use and user friendly . Great prices”

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Posted 3 years ago

“Happy with prices and delivery time”

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Posted 3 years ago

“Always happy with purchases. Thank you”

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Posted 3 years ago

“I really like ‘Notino’ web site.A very well organised and dependable site.I have been dealing with ‘Notino’ and there prices are very competitive.Thank you.”

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Posted 3 years ago

“Thank you”

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Posted 3 years ago

“Lots of choices and offers. Easy ordering system. Will definitely use again”

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Posted 3 years ago

“lovely wait for deliveries as christmas gifts hopefully not to long to recieve”

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Posted 3 years ago

Notino is rated 4.6 based on 3,661 reviews