Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.81

4.8 Rating 10,273 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,273 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 16th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took 9 days to arrive in Montreal. Shoes are legit, but shipping could’ve been a bit quicker.”

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Posted 3 months ago

“Couldn’t find these anywhere in Canada. Novelship delivered in 7 days to Toronto, fully authentic and well packed. Very happy with the purchase!”

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Posted 3 months ago

“refunds.Asima”

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Posted 3 months ago

“I am writing to express my disappointment regarding a recent order I placed on your platform. I purchased the Li-Ning Way of Wade 10 "White Dragon" (SKU: ABAS075-4, Size US11) a few days ago and made full payment. After waiting several days, my order was unexpectedly cancelled and I was issued a refund. This cancellation caused a significant delay, and now I no longer have enough time to purchase this sneaker from other platforms. To my surprise, when I checked your website today, the exact same item is still listed for sale — but at a higher price. This makes me feel as though my order may not have been cancelled due to stock issues, but rather to take advantage of a price increase. This experience has been very frustrating, especially as I trusted Novelship to provide a reliable and fair shopping experience. I kindly request: A clear explanation for the cancellation; Steps you will take to ensure this does not happen again; Whether there is any way to honor my original purchase price given this situation. I hope Novelship values its customers’ trust and takes action to address this issue. Thank you for your attention, and I look forward to your prompt response.”

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Posted 3 months ago

“Been chasing these for months. Finally ordered from Novelship and they arrived in Vancouver within a week. Perfect fit.”

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Posted 3 months ago

“The Pandas are everywhere online, but hard to get in Canada. Novelship came through with fast shipping and authentic pairs.”

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Posted 3 months ago

“Got my pair in Toronto in just 7 days. Fully legit, double-boxed, and verified. Super happy with the service.”

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Posted 3 months ago

“Got my pair in Toronto in just 7 days. Fully legit, double-boxed, and verified. Super happy with the service.”

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Posted 3 months ago

“الأحذية ممتازة، بس التتبع اتأخر يومين. غير كذا كل شي ممتاز.”

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Posted 3 months ago

“جزمة أسطورية. Novelship تعاملهم راقي والتوصيل سريع. Definitely recommend!”

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Posted 3 months ago

“AF1 ما يخيبون أبدًا. وصلتني خلال أسبوع بالضبط ودائمًا أصلي من Novelship”

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Posted 3 months ago

“Top notch service. Classic Sambas وصلتني في وقت قياسي وما في أي مشاكل”

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Posted 3 months ago

“الجزمة وصلت الرياض خلال 8 أيام. Authentic tag موجود، والتغليف مرتب. شكراً Novelship.”

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Posted 3 months ago

“التوصيل سريع وكل شي أصلي. Novelship is my go-to now!”

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Posted 3 months ago

“خفيف ومريح جدًا. الشحن ما أخذ أكثر من 7 أيام. أنصح أي واحد يجرب الموقع.”

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Posted 3 months ago

“I was worried about ordering overseas, بس Novelship عطوني ثقة من التتبع والتوثيق. Authentic pair, ممتاز.”

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Posted 3 months ago

“الطلبية وصلتني خلال أسبوع بالضبط إلى الكويت، التغليف كان ممتاز والجزمة أصلية 100%. تجربة رائعة.”

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Posted 3 months ago

“Absolute classic. Fast shipping to Leeds and the shoes are spotless. I’ll definitely order again.”

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Posted 3 months ago

“Legit Yeezys, arrived within a week to Liverpool. Smooth process and trustworthy site”

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Posted 3 months ago

“Couldn’t find these anywhere in the UK. Novelship delivered quickly and in perfect condition.”

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Posted 3 months ago

Novelship Pte. Ltd. is rated 4.8 based on 10,273 reviews