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Novelship Pte. Ltd. Reviews

4.8 Rating 12,348 Reviews
96 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 12,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Kimberley Ellmers
Verified Reviewer
“BUYER BEWARE!!!! Get your size right as they only return 1/3 of what you paid. I was so disappointed as measured my foot and shoes clearly run small. Not a consumer problem, rather they should make it clear if particular brands run small especially first time buyers. Would never purchase again based off how difficult it is to exchange or return. Never again!”
Helpful Report
Posted 7 months ago
Dan
Verified Reviewer
“My order never arrived, despite the support team confirming twice that the order is on its way. Got cancelation notice and now its not clear how i get refunded. Not recommended to use this company.”
Helpful Report
Posted 7 months ago
Yuaraj Ramakrishnan
Unverified Reviewer
“My order was placed on 2nd of jan with add on payment for express shipping. Guarantee delivered on 7th jan..but till now(10jan) dint recive anything. The delivery progress just indicate seller shipped out from 5th jan until now...”
Helpful Report
Posted 7 months ago
Victor
Unverified Reviewer
“My order has never been shipped”
Helpful Report
Posted 7 months ago
Xhesika
Unverified Reviewer
“don't buy because you will regret it Novelship has confirmed it as original but I got fake sneakers and they are not able to refund me but I will deal with the state authorities because it is a crime to pay 509.68 pounds for a pair of Alexander McQueen sneakers there it says 100% authentic but in fact I got a fake it had a plastic smell”
Helpful Report
Posted 7 months ago
Pierre
Verified Buyer
“Got it in my hands right on time, without any hassle and no scratch at all. Very satisfied!”
Helpful Report
Posted 7 months ago
Tifosiallrounder
Verified Buyer
“They had the best and competitive price, so decided to give them a try, and really satisfied. But, they took a bit to ship, but quality’s spot on.”
Helpful Report
Posted 7 months ago
Gateawaycar
Verified Buyer
“價格實在、品質也好，只是出貨準備稍微久一點，但整體還是滿意。”
Helpful Report
Posted 7 months ago
Greatwaalll
Verified Buyer
“出貨速度快，時間抓得剛剛好，整個流程很順。”
Helpful Report
Posted 7 months ago
Jennifer
Verified Buyer
“They packed it really well and very professional. It arrived safe and everything looked store-fresh.”
Helpful Report
Posted 7 months ago
Billie
Verified Buyer
“The support team was so helpful tho, they help me with my problem sorted without any hassle at all.”
Helpful Report
Posted 7 months ago
Shincope
Verified Buyer
“梱包がとても丁寧で、箱もきれいな状態でした。安心して受け取れました。”
Helpful Report
Posted 7 months ago
Ni- Ki
Verified Buyer
“対応は丁寧でしたが少し時間がかかりました。それでも気持ちよく対応してもらえました。”
Helpful Report
Posted 7 months ago
Xiuminie
Verified Buyer
“客服回覆快又有耐性，幫我搞掂問題，成個體驗幾舒服。”
Helpful Report
Posted 7 months ago
Ohbubbatea
Verified Buyer
“包裝好實淨，鞋盒冇花，對鞋狀態好新，十分滿意。”
Helpful Report
Posted 7 months ago
Brusettalovers
Verified Buyer
“Got my delivery on schedule. So far, very satisfied with the timeline even at first the dispatch was a tad slow, but arrived sound.”
Helpful Report
Posted 7 months ago
Bridgette Lawson
Verified Buyer
“Found this on a really great price, what a proper steal for the quality, well chuffed with it.”
Helpful Report
Posted 7 months ago
Jayenha
Verified Buyer
“Had my question answered in minutes even it took a bit of back-and-forth, but still a pleasant experience and the shoes came in really good quality.”
Helpful Report
Posted 7 months ago
Hailery
Verified Buyer
“The packaging felt premium and safe, box came clean and everything stayed intact. The shoes arriving in a really safe pack, love to see it.”
Helpful Report
Posted 7 months ago
Mikhayla
Verified Buyer
“Found a rare shoes with a real bargain, been looking for this shoes and it was sold out elsewhere. Pretty stoked with this one, mate.”
Helpful Report
Posted 7 months ago
Novelship Pte. Ltd. is rated 4.8 based on 12,348 reviews
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