Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.77

4.8 Rating 12,447 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“賣家寄咗對用過嘅鞋過嚟，後跟有刮花，講真有少少失望。不過佢哋幫我免費重新配對，換返嗰對都幾好，全新冇着過，所以最後都冇造成咩大問題。”

Helpful Report

Posted 5 months ago

“呢對鞋畀我撿到大便宜，諗住唔會咁價錢買到。抵到爛。”

Helpful Report

Posted 5 months ago

“處理大概用咗7日，之後寄出就快好多。全部都係講到做到嘅時間到，冇得彈。”

Helpful Report

Posted 5 months ago

“Processing took about 7 days, shipping was fast after that. All landed when they said, no grumbles.”

Novelship Pte. Ltd. 5 star review on 26th May 2026

Helpful Report

Posted 5 months ago

“The support team was really amazing, sorted my dodgy tracking link before I'd even worried about it. Proper sound.”

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Posted 5 months ago

“Trainers arrived in mint condition, very professional all round. Knocking a star coz delivery was a touch slower than I'd hoped, but the kicks made up for it.”

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Posted 5 months ago

“Shipping took ONE MONTH to New Zealand!!! I ordered on 25th April and had them delivered 26 May despite Novelship saying approximate date of delivery 1-8 May. I tried to contact their customer service team numerous times and was completely ignored every time. Sadly wouldn't order from this company again in a hurry.”

Helpful Report

Posted 5 months ago

“I had a disappointing experience with Novelship. I purchased Nike Zoom Rival Waffle 6 shoes, order BPGR18QE2G, on 5 May 2026 and received them on 19 May 2026. The shoes were for my child’s athletic use. After trying them on indoors only, we found the actual fit was much smaller than expected and not like a normal EU 38. What concerns me is that other websites and retailers clearly warn that this model runs small and recommend sizing up, but Novelship’s product page did not mention this important sizing information at all. For performance footwear, this can easily mislead customers into choosing the wrong size. I contacted Novelship the next day and provided the requested photos of the shoe size labels. However, they refused any refund, exchange, store credit, or other practical solution, saying the labelled size matched Nike’s size information and the authentication tag had been removed. In my view, Novelship did not properly care about the customer receiving shoes that were not suitable in practical size. The return and exchange process was extremely difficult, and the after-sales support was poor. Based on my experience, I would be very cautious buying performance footwear from Novelship. I do not feel this was a trustworthy shopping experience.”

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Posted 5 months ago

“Arrived quickly, just as promised. Sound as a pound.”

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Posted 5 months ago

“Securely packaged, no damage during shipment. Came through in proper nick.”

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Posted 5 months ago

“約束通りの時間でちゃんと届きました。安定感あって安心して任せられます。”

Helpful Report

Posted 5 months ago

“発送スピード早くて、スニーカー1日前倒しで届きました。予想外で嬉しかった、最高。”

Helpful Report

Posted 5 months ago

“サポートチーム神すぎ、サイズ間違えたのも救ってくれました。命の恩人レベル。”

Helpful Report

Posted 5 months ago

“値段がかなりお得で、試しに買ってみたら大正解でした。コスパ抜群。”

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Posted 5 months ago

“包装めっちゃしっかりしてて、配送中のダメージゼロ。状態キープ完璧でした。”

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Posted 5 months ago

“準時送到，同講好嘅時間一樣。穩定可靠，放心交俾佢。”

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Posted 5 months ago

“包裝包得勁實，運送途中完全冇損壞。狀態保持得無懈可擊。”

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Posted 5 months ago

“客服真係神救援，我揀錯碼都幫我搞返掂。救命恩人嚟㗎。”

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Posted 5 months ago

“送貨快到飛起，對波鞋仲早咗一日到。完全意料之外，正啊。”

Helpful Report

Posted 5 months ago

“價錢開得幾合理，試吓買就買啱咗。CP值高到爆。”

Helpful Report

Posted 5 months ago

Novelship Pte. Ltd. is rated 4.8 based on 12,447 reviews