Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.84

4.8 Rating 8,373 Reviews

99 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 8,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 1 star review on 29th November 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“商品品質非常好，顏色很經典，雖然配送花了十天，但整體還是值得的。”

Helpful Report

Posted 8 months ago

“整體來說非常不錯，鞋子九天內送到，品質保證。然而，我希望未來可以提供更多尺碼選項，這樣更方便顧客。”

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Posted 8 months ago

“The shoes are awesome and arrived in 9 days. The only improvement I’d suggest is clearer tracking updates. Overall, I’m happy with my purchase.”

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Posted 8 months ago

“The slides are authentic and comfy, and they arrived in 9 days. My only issue was the slightly delayed tracking updates. Still, a good overall experience!”

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Posted 8 months ago

“The sneakers were exactly what I wanted, and they arrived in 9 days. My only suggestion would be faster tracking updates, but the quality of the shoes and service were still great!”

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Posted 8 months ago

“The sneakers are amazing, and they arrived in 10 days. My only complaint is that the tracking updates weren’t as clear as I’d hoped. Still, a good experience overall.”

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Posted 8 months ago

“My shoes arrived in 10 days and were in great condition. The authentication process was solid, but I would have liked more frequent tracking updates. Otherwise, excellent service!”

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Posted 8 months ago

“The sneakers were authentic and stylish as always. They arrived in 9 days, which was reasonable, but I wish the tracking updates were a little more detailed. Otherwise, great experience!”

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Posted 8 months ago

“The shoes arrived in 9 days and were in great condition. The only reason I’m not giving 5 stars is that the tracking updates could’ve been more frequent. Still, a great shopping experience!”

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Posted 8 months ago

“The slides arrived in 10 days and were as described. The only issue was minor delays in the tracking updates, but the overall experience was still great. I’ll shop here again!”

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Posted 8 months ago

“Great product quality and timely delivery in 9 days. The only downside was that the authentication took slightly longer than expected. Other than that, a fantastic experience!”

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Posted 8 months ago

“Great overall experience. The shoes arrived in 10 days and were well-packaged. My only concern is that the tracking page took a while to update, but otherwise, everything was perfect. Authentic and stylish sneakers!”

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Posted 8 months ago

“The shoes are incredibly comfortable, but the delivery took 9 days, which was slightly longer than expected. Customer service was very responsive, though, and kept me updated.”

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Posted 9 months ago

“The sneakers were vibrant and fit well, but delivery took 9 days. However, the customer service updates were consistent, so I’ll definitely consider buying from them again.”

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Posted 9 months ago

“The sneakers were great, but delivery took 9 days instead of the estimated 7. Still, the packaging and overall service were impressive, so I’ll definitely shop here again.”

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Posted 9 months ago

“The sneakers were fantastic, but delivery took 10 days. Customer service was helpful, though, and reassured me throughout the process. Still a good experience overall.”

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Posted 9 months ago

“The shoes were exactly what I wanted, but delivery took 9 days, which was slightly longer than expected. However, the quality of the product and customer service were excellent.”

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Posted 9 months ago

“The shoes themselves are great and very comfortable, but delivery took 9 days. I appreciate the constant updates from customer service, though, which helped ease my worries.”

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Posted 9 months ago

“The shoes were stunning and very comfortable, but the delivery took 10 days. The delay was a little disappointing, but the quality of the product made up for it.”

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Posted 9 months ago

“The shoes themselves are amazing, but delivery took 8 days instead of the estimated 7. Customer service was responsive, so I still trust Novelship for my sneaker needs.”

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Posted 9 months ago

Novelship Pte. Ltd. is rated 4.8 based on 8,373 reviews